The Waterford Care Center is seeking a Human Resources Generalist / Admissions Coordinator to join the team. The Human Resources Generalist serves as the primary resource for payroll submission and human resources activities at the facility level. The primary purpose of this position is to ensure compliance with current federal, state, and local employment laws and regulations while supporting recruitment, onboarding, employee relations, and staff retention. This role will also handle admissions responsibilities approximately 20–30% of the time.
Don’t miss out on this incredible opportunity to join the Citadel Healthcare team and make a real difference in the lives of others. Apply today and take the first step towards a rewarding career as a Human Resources Generalist with us at a Citadel Center.
Human Resources Duties and Responsibilities
Ensure candidates are moved correctly through the Applicant Tracking System (ATS), including training hiring managers on the hiring process.
Ensure the fingerprinting process is initiated before new employees begin work.
Enter employees into the HRIS following successful background checks and ensure all onboarding requirements are completed.
Schedule and present HR topics during weekly new hire orientation using company-provided materials.
Partner with the Administrator to ensure department managers participate in orientation and present required materials.
Review, correct, process, and submit payroll accurately and on time.
Participate in and/or lead recruiting initiatives, including job fairs, school partnerships, and social media recruiting.
Manage FMLA and other employee leave requests while ensuring HIPAA compliance.
Train employees on company policies and procedures and ensure consistent application.
Maintain OSHA documentation and complete all required annual reporting and postings.
Serve as the primary facility resource for employee benefits and handbook-related questions, collaborating with regional and corporate HR when needed.
Perform other duties as assigned.
Admissions Duties and Responsibilities
Create resident name tags and welcome packets and deliver admission notifications to nursing staff.
Welcome residents upon admission. For after-hours admissions, notify reception and the interdisciplinary team in advance to ensure a smooth transition for residents and their families.
Conduct facility tours for prospective residents and families.
Manage all workflows within the RESIDE software, ensuring demographic and payer information is accurate.
Complete resident agreements through RESIDE within 72 hours of admission.
Request concurrent authorizations to extend length of stay, upload supporting documentation into PCC, record authorization information, and maintain authorization logs.
Assist with facility rounds as requested.
Perform concierge-related duties.
Human Resources Generalist/Admissions Coordinator Skills and Abilities:
Working knowledge of WOTC, EEO, I-9, ERISA, COBRA, FMLA, ADA, Workers’ Compensation, and related employment regulations.
Working knowledge of employee benefit plans.
Experience maintaining OSHA documentation.
Strong HR leadership and organizational skills.
Ability to manage multiple priorities in a fast-paced environment.
Basic to intermediate proficiency with Microsoft Office Suite.
Ability to coach managers and employees on HR processes and compliance.
Human Resources Generalist/Admissions Coordinator Education and Experience:
Bachelor’s degree in Human Resources Management or a related field preferred.
HRCI or SHRM certification preferred but not required.
At least one year of HR Generalist or HR Assistant experience preferred.
At least two years of experience in a skilled nursing facility or hospital environment preferred.
Experience with applicant tracking systems (ATS), HRIS, learning management systems (LMS), and other HR software.
Experience working in a union environment preferred, depending on location.
Physical Requirements:
Citadel Healthcare Full-Time Benefits:
Daily Pay & Competitive Compensation
401(k) with company match
Medical Insurance
Dental, Vision, and Disability insurance
Employee Assistance Program (EAP)
Employee Discount Program
Innovative Training Programs
Opportunity for Growth and Advancement
Paid Time Off
And much more!
Why Citadel?
At Citadel, it’s personal. We’re more than a workplace. We’re a community of caregivers, leaders, and changemakers who show up every day with heart and purpose. Whether you’re at the bedside or behind the scenes, your work matters here because every role contributes to someone’s comfort, dignity, and healing. When you join Citadel, you’re not just building a career. You’re becoming part of something bigger.
We’ve been honored as a Certified Great Place to Work for three years in a row and named one of Fortune’s Best Workplaces in Aging Services, but the real reward is the difference we make together. Our people are the heart of our mission, and we invest in you with mentorship, growth opportunities, and a culture that sees you, supports you, and celebrates your impact.
Apply to join a growing team today!
Citadel Healthcare has a long and successful history of providing long and short-term skilled nursing care. At Citadel, we are committed to personalized, integrated care that factors in the total well-being of every guest and their family members, and that does not just meet, but exceeds, their expectations. As part of this empathetic, respectful culture of care, we are dedicated to meeting individual preferences and needs in order to help each guest feel at home and achieve an optimal health outcome- our number one goal.
Citadel Healthcare has been nominated as a Great Place to Work. Please click on the link to learn more about our facilities. We look forward to receiving your application! https://www.greatplacetowork.com/certified-company/7020324
We don’t offer care for you-we care about you.
Citadel Healthcare Facilities are Equal Opportunity Employers and do not discriminate based on any protected right such as race, color, nationality, gender, age, disability or any protected applicable right under the National Labor Relations Act.
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Human Resource Generalist