Customer Service Receptionist

The Customer Service Receptionist plays a vital role in creating a positive first impression by managing front desk operations and providing excellent customer support. As part of the customer service team, this role involves handling multiple communication channels including phone, in-person, and email. The receptionist ensures smooth appointment scheduling, complaint resolution, and accurate data entry while maintaining punctuality and professionalism.

Responsibilities

• Manage front desk operations efficiently
• Welcome and assist customers upon arrival
• Handle incoming calls and direct them appropriately
• Perform accurate data entry
• Maintain punctuality and reliability in all duties

Preferred Qualifications

• Entry-level experience in customer service
• High school diploma or equivalent
• Telephone etiquette
• Effective time management skills
• Excellent communication abilities

High Favor Insurance is a expanding insurance agency. We pride ourselves on a fast paced and fun working environment. We are seeking a motivated CSR to join our team with the possibility of growth and expansion into the insurance business.