Inspection Administrator

Firetrol, founded in 1984, is a national leader in fire protection and life safety services. We are currently seeking a full-time Inspections Administrator. The role of the Inspection Administrator is to help maintain excellent customer service to our external/internal customers.

Responsibilities:

1. Transfer work orders for all Inspection Contracts by or near the 20th of the month prior to the inspection due month, send WO to ST, change the Assets.

2. Contact customer, first by phone with a follow up email and coordinate a time to perform scheduled inspection services. On Suppression, this includes reviewing last year’s reports to verify what services are needed.

3. Review ageing inspection jobs and update them for completion or documented removal.

4. Invoice inspections and suppression as the jobs are completed in Service Trade or as they are due according to their contract. Example – monthly or quarterly invoicing. Inspection and monitoring invoices must be attached in Service Trade every month.

5. Invoice Monitoring Contracts by the 5th of each month.

· Verify the agreement and the contracted price prior to invoicing

6. Other duties as assigned by manager/supervisor.

Requirements

• Attention to detail is a MUST.
• Superior organizational abilities
• Outstanding professional communication skills – written and verbal
• Excellent interpersonal and relationship-building skills – for interacting with customers and employees alike
• Ability to manage multiple tasks and changing priorities
• Ability to quickly learn and adapt to multiple business software platforms
• Strong proficiency with Microsoft Office (Outlook, Excel, Word)
• Experience in fire protection or similar role preferred
• Have an understanding of construction environments and safe work practices.
• Strong computer skills are required.
• Experience with Microsoft Great Plains and ServiceTrade software preferred

Benefits

Firetrol offers competitive wages and top-of-the-line benefits that include health, dental vision, life insurance, short and long term disability, generous paid time off practice and a 401(k) plan with a generous company match and immediate vesting. Additionally, sponsors training and education opportunities. Finally, Firetrol offers career growth opportunities, not just a job.