Senior Manager of Commercial Lines

Position Overview:We are seeking an experienced and detail-oriented Senior Manager of Commercial Lines to manage a diverse book of business, including habitational, contractors, financial services, and public entities. The ideal candidate will have 5-10 years of experience in Commercial Lines Account Management and possess a strong understanding of the specific insurance needs of these industries. This role requires someone who can manage client renewals, provide exceptional customer service, and drive business growth while maintaining strong, long-term relationships with clients and producers. This role may progress into a Vice President position, contingent upon performance and organizational needs.

Key Responsibilities:

• Conduct onsite and virtual meetings with clients to discuss and provide tailored recommendations.
• Evaluate insurance programs and advise on coverage solutions as a risk management professional.
• Manage the servicing of commercial lines client accounts, including policy renewals and onboarding of new clients.
• Build and maintain strong, long-term relationships with clients through prompt, professional, and empathetic service.
• Actively seek and provide opportunities to enhance client coverage and service.
• Contribute to the expansion of the Commercial Lines Department through account rounding and new program development.
• Work collaboratively with other team members to support the needs of Commercial Lines clients.
• Stay informed about current market trends, industry changes, and emerging risks; pursue continuous learning through seminars and courses.
• Adhere to agency-established client service standards, workflows, and documentation expectations.
• Lead and attend department and company meetings and calls.
• Perform additional duties or projects as assigned by management.

Qualifications & Requirements:

• 5-10 years of Commercial Lines Account Management experience, preferably in an agency or risk management department.
• Skilled in mentoring, training, and managing team members to achieve organizational goals.
• Manage teams and drive implementation of company initiatives.
• Knowledge of core commercial lines coverages, with experience in specialty coverages considered a plus.
• Current Property & Casualty license required.
• Professional insurance designation(s) preferred.
• Bachelor’s Degree preferred.
• Knowledge of insurance company rating systems and Applied Epic System a plus.
• Ability to multi-task in a fast-paced environment and remain flexible based on client needs.
• Capability to lead in-person client meetings and travel when necessary.
• Flexibility to attend industry events to represent the organization when needed.
• Ability to work both independently and as part of a team.
• Excellent written, verbal, and interpersonal communication skills.
• Strong organizational, analytical, and attention-to-detail abilities.
• Excellent customer service and professionalism.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and basic computer skills.

Clyde Paul Benefits:

• Hybrid Work Schedule
• 100% Paid Medical Insurance
• 401k Match Program
• TuitionIO - Student Loan Repayment Support
• Additional Compensation Opportunities
• Growth & Training - CE Classes, Carrier Trainings, Industry Events
• Team Building Events

Equal Opportunity Employer Statement

Clyde Paul Agency is an equal opportunity employer committed to building an inclusive workplace that values diversity of thought, background, and experience. We do not discriminate on the basis of race, color, religion, creed, gender, pregnancy, sexual orientation, gender identity or expression, national origin, age, marital status, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.

We are dedicated to creating a respectful and supportive work environment where all employees have the opportunity to succeed and grow.

https://clydepaul.com/