Business Analyst – Integrated Eligibility Systems
Location: Albany, NY
Work Arrangement: Hybrid/Remote Eligible
W2 employee
Contract Duration: Approximately 31 months
Contract Dates: October 4, 2026–May 3, 2029
Schedule: Full-time, 40 hours per week
Rate TBD
Interview Format: Video conference
No third Party no Corp to corp
Position Overview
William W. Professional Staffing LLC is seeking an experienced Business Analyst to support a large-scale public-sector modernization initiative involving integrated eligibility, enrollment, case management, and payment systems for health and human service programs.
The Business Analyst will collaborate with subject-matter experts, business stakeholders, and technical teams to gather requirements, analyze business processes, document system needs, and support the delivery of complex technology solutions.
Key Responsibilities
- Conduct requirements-gathering sessions with business stakeholders, subject-matter experts, and technical teams.
- Analyze business needs, operational processes, legacy-system logic, and complex business rules.
- Identify, document, validate, and manage business, functional, and system requirements.
- Translate stakeholder needs into clear requirements for development and technical teams.
- Develop As-Is and To-Be business-process documentation.
- Create process flows, user stories, wireframes, functional specifications, and related requirements documentation.
- Identify process gaps and recommend practical improvements.
- Support continuous integration, deployment, testing, and implementation activities.
- Collaborate with other business analysts on requirements development and validation.
- Participate in stakeholder meetings, requirements workshops, and solution-review sessions.
- Evaluate solution options and prepare recommendations for best-fit technology based on documented requirements.
- Ensure proposed solutions align with organizational goals and project objectives.
- Perform additional project-related responsibilities as assigned.
Mandatory Qualifications
Candidates must meet all of the following requirements:
- Between four and seven years of professional experience as a Business Analyst.
- Between four and seven years of client-focused business and requirements-analysis experience, including:
- Working as part of a Business Analyst team.
- Conducting requirements-gathering sessions.
- Analyzing gathered requirements.
- Identifying, documenting, and validating system requirements.
- Supporting continuous integration and deployment.
- Preparing recommendations for best-fit technology based on elicited requirements.
- At least two years of experience supporting an Integrated Eligibility System program, including multiple workstreams and direct experience with Child Support in a health and human services environment.
Preferred Qualifications
- Four to seven years of experience identifying, documenting, and validating system requirements across multiple agencies.
- Experience supporting a modernization initiative involving the extraction and documentation of legacy-system logic and business rules.
- Strong knowledge of the Human Services Child Support domain.
- Four to seven years of experience conducting business-process analysis and optimization.
- Experience documenting As-Is processes and proposing To-Be processes for web-based, client-facing applications.
- Four to seven years of experience creating process flows, user stories, wireframes, functional specifications, and other requirements documentation.
- Experience following established documentation standards and templates.
- Experience using Blueprint or a comparable requirements-management platform.
- Strong analytical, documentation, communication, facilitation, and stakeholder-management skills.
Work Arrangement
This position may be eligible for telecommuting for more than 50% of scheduled work hours, potentially including 100% remote work. Telecommuting requires manager approval and may change based on program needs.
Consultants approved for 100% remote work must:
- Attend monthly in-person meetings at the Albany office.
- Attend major milestone meetings in person when required.
- Remain available for additional on-site participation based on program needs.
Candidates must be able and willing to meet these attendance requirements.
Application Requirements
Qualified candidates should submit a current résumé clearly demonstrating:
- Four to seven years of Business Analyst experience.
- Business and system requirements-analysis experience.
- Integrated Eligibility System experience.
- At least two years of Child Support workstream experience.
- Health and human services program experience.
- Legacy-system modernization experience, if applicable.
- Availability for the anticipated October 4, 2026 start date.
- Ability to attend required meetings in Albany, New York.
Only candidates who clearly satisfy every mandatory qualification should apply.
William W. Professional Staffing LLC (WWPS) is a woman-owned staffing and workforce solutions company established in 2008. WWPS connects qualified professionals with contract, temporary, and direct-hire opportunities across government, technology, healthcare administration, finance, human resources, and professional services. We are committed to responsive communication, ethical recruiting, and creating successful partnerships between skilled candidates and our clients.
Lead Business Analyst - Integrated Eligibility Systems - Level 3