Product & Field Engineer

About the RoleSmart Infrastructure Group is seeking a Product & Field Engineer to oversee the development, quality assurance, and field deployment of embedded monitoring solutions (IoT/wireless sensor hardware) used to track the structural health of concrete piles, bridges, high-rise buildings, dams, and other critical infrastructure. This role blends hands-on product troubleshooting, PCB/embedded systems assembly, vendor and supply chain management, and field installation support — serving as the operational backbone between engineering, manufacturing, vendors, and customers.Key ResponsibilitiesProduct Development & Process Improvement• Develop and implement new wireless concrete Embedded Data Collection (EDC) solutions for structural monitoring applications.• Screen and troubleshoot defective products, components, and processes.• Apply Poka-Yoke (error-proofing) methods and Design for Assembly (DFA) principles to streamline and improve assembly processes.Product & Board Assembly• Oversee assembly of printed circuit boards (PCBs) and embedded sensor units, ensuring adherence to build specifications and quality standards.• Perform and support hands-on board-level assembly, rework, and testing to identify and correct defects prior to deployment.• Develop and maintain assembly work instructions, build documentation, and quality checklists.• Partner with engineering to translate product design changes into updated assembly procedures.Vendor & Supply Chain Management• Identify and resolve vendor quality issues by initiating and tracking corrective actions.• Maintain and update product part drawings.• Establish and manage a barcode-based inventory system.• Negotiate supplier pricing and lead first-article evaluation and approval processes.Field Installation & Technical Support• Coordinate and participate in field installations, including unit preparation, radio connectivity troubleshooting, software debugging, and gauge installation into concrete structures.• Serve as the technical point of contact for on-site installation issues.Team & Administrative Leadership• Manage direct reports, including performance reviews, timecard approval, daily activity tracking, and expense management.QualificationsRequired:• Bachelor's degree in Engineering, Operations Management, or related field — or equivalent hands-on experience (MBA a plus).• 5+ years of experience in operations, product development, or field engineering, ideally within structural monitoring, IoT/sensor hardware, or related industries.• Hands-on experience with embedded systems, wireless data collection, or sensor/monitoring hardware.• Experience managing vendor relationships, including corrective action processes and pricing negotiations.• Working knowledge of PCB/board-level assembly, rework, and testing processes.• Willingness to travel for field installations, including work at active construction/infrastructure sites.Preferred:• Familiarity with Poka-Yoke, DFA, and lean manufacturing/process improvement principles.• Experience with barcode inventory systems or similar asset tracking tools.• Prior people-management experience (direct reports, timecards, performance reviews).• Background in civil/structural engineering environments (bridges, high-rises, dams, concrete infrastructure).