Shop Technician I

Responsible for in-house, service, set up and refurbishment of equipment in accordance with Toshiba Manufacturer quality standards.

• Responsible for the set-up of all equipment requested for demo pool, sold orders, service loaners, and refurbished equipment at on-site location.

• Ensure showroom is in working order and all machines are maintained in a clean and proper manner.

• Ensure machines have proper paperwork, accessories, supplies and updates after they leave. Ensure accuracy of serial numbers and products on order staging paperwork.

• Troubleshoot failures and repairs for copiers/fax/duplicators equipment; refurbish used equipment, which includes cleaning and repairing.

• Maintain tools and test equipment to ensure they are in service-ready condition.

• May assist with warehouse duties or may serve as back-up for delivery driver. Assist in loading and unloading machines from delivery trucks.

• Complete assignments according to priority while executing proper time management.

• Submit accurate and legible setup call reports. Ensure all demo and sale equipment is set up to Toshiba's standards and meets installation schedules; Inform Shop Supervisor if there is a problem preventing the release of equipment.

• Complete service training as required by Toshiba Business Solutions

• Complete dealer and manufacturer training on specified systems.

• Attend department meetings as required.

• Maintain Shop Area in clean and orderly fashion. Conduct job responsibilities in a safe and efficient manner according to TABS safety policies and procedures. Comply with all local, state and federal safety and health regulations, programmatic standards, and special safety concerns identified by TABS for use in specific areas or with clients/customers.

• Perform other related duties as assigned.

• High School Diploma, GED, or equivalent experience.

• A minimum of one year of experience as a Shop Technician or in technical repair and service of copier/office equipment.

• Ability to lift 50lbs. The job involves frequent bending, lifting, and reaching.

• Hourly range $18.00-$20.00, depending on experience.

• Medical, dental, and vision coverage.

• 401(k) plan with match and company provided life insurance.

• Employee Assistance Programs, pre-tax spending accounts, pet insurance, and employee discounts.

• Generous paid holidays, vacation & sick/personal business/volunteer days.

• Opportunities for career growth within a global technology organization.

Toshiba America Business Solutions is a leader in digital technology, delivering innovative print, document management, and workflow solutions that help organizations across a wide range of industries.

At Toshiba, you’ll have opportunities to expand your expertise, gain exposure to multiple areas of the business, and build a rewarding career with a trusted global organization.

The content below is exclusively available on our careers site job description:

Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email [email protected] to request an accommodation.