Commercial Account Manager (copy)

Welcome to Marker Insurance, where we believe that protecting a business is about more than just numbers on a page—it is about securing the dreams and livelihoods of the people in our Hollywood, Florida community. We are looking for a dedicated Commercial Account Manager to join our Team, someone who genuinely cares about building lasting relationships with our clients. In this role, you won't just be processing policies; you will be the primary point for our cleint who rely on your expertise to navigate their risks. We pride ourselves on a culture of support, where everyone helps one another solve problems and celebrate wins. If you enjoy deep-diving into the details, helping people understand their coverage options, and working alongside a friendly team that values your input, you will fit right in here. We are excited to meet someone who brings a positive energy to our office every single day and is eager to grow with our family-oriented agency.

Oversee a dedicated book of commercial business, ensuring every client feels supported and understood.

Guide clients through the renewal process by offering clear insights and proactive coverage recommendations.

Prepare and process policy endorsements, certificates, and audits with high attention to detail.

Collaborate with our insurance carriers to negotiate terms and resolve billing or policy discrepancies.

Respond to client inquiries promptly, providing solutions that demonstrate our commitment to their success.

Maintain accurate and up-to-date client files to ensure our records reflect the current needs of the businesses we serve.

Active Florida 2-20 Property Casualty Insurance License.

Three or more years of experience managing commercial lines accounts.

Practical knowledge of agency management systems (Hawksoft a plus, bu not required) and carrier portals.

Strong organizational skills for managing complex renewals and policy changes.

Clear and professional written and verbal communication abilities.

Comfortable working in a physical office setting in Hollywood, Florida.