Medical Weightloss and Wellness Clinic

BOSTON MEDICAL WEIGHTLOSS AND WELLNESS

Clinic Manager – Medical Weight Loss & Wellness Clinic -Braintree, MA

Position Overview- Full time.

The Clinic Manager is responsible for the day-to-day operations, growth, and overall performance of a medical weight loss and wellness clinic. This role ensures exceptional patient experience, efficient clinical workflows, and strong revenue performance while maintaining compliance with healthcare regulations.

Key Responsibilities

Operations & Leadership

• Oversee daily clinic operations, staffing, and scheduling
• Lead, train, and motivate front desk, medical assistants, and clinical staff
• Maintain a high-end, professional, and welcoming clinic environment
• Implement and optimize standard operating procedures (SOPs)

Patient Experience

• Ensure a premium, concierge-level patient experience
• Resolve patient concerns promptly and professionally
• Monitor patient satisfaction, retention, and reviews
• Support patient onboarding and membership programs

Revenue & Growth

• Drive clinic revenue through:
• • Membership sales (GLP-1, IV therapy, HRT, Peptides, Red Light Therapy)
  • Retail product sales (supplements, wellness products)
• Track KPIs: revenue, conversion rates, retention, and average ticket value
• Collaborate on marketing initiatives and local outreach

Clinical Coordination

• Work closely with providers (MD/NP/PA) to ensure efficient patient flow
• Ensure proper documentation, charting, and compliance
• Oversee inventory of medications and supplies (GLP-1s, IVs, peptides)
• Maintain HIPAA and OSHA compliance standards

Financial Oversight

• Manage daily financial reporting, deposits, and reconciliation
• Monitor expenses and optimize profitability
• Assist in budgeting and forecasting

Qualifications

Required

• 2+ years of clinic management or healthcare operations experience
• Strong leadership and team management skills
• Experience with sales, memberships, or revenue-driven environments
• Excellent communication and customer service skills

Preferred

• Experience in:
• • Medical weight loss clinics and Injections
  • Med spa / aesthetics / IV therapy
  • Concierge or membership-based healthcare models
• Familiarity with EMR systems and CRM tools. Zenoti EMR and GHL CRM.

Key Skills

• Leadership & team development
• Sales and conversion optimization
• Operational efficiency
• Patient experience excellence
• Financial and KPI management

Compensation & Benefits

• Competitive base salary
• Performance-based bonus (revenue + membership growth)
• Employee discounts on services and products
• Health and wellness benefits (optional based on clinic)

Success Metrics

Monthly revenue growth

• Membership acquisition & retention
• Patient satisfaction scores
• Staff performance and retention
• Operational efficiency and compliance

Work Environment

• Fast-paced, patient-focused medical wellness clinic
• Combination of administrative, operational, and patient-facing responsibilities
• May require evenings and occasional weekends

Position Summary Statement

This role is ideal for a high-performing leader who thrives in a sales-driven, patient-centered environment, Nurse or retired Nurse looking for a change and is passionate about health, wellness, and transformational care.

Reply or contact me directly Peter DeLuca