Posted August 23, 2026
Operations Specialist
CrossFire Group
Madison, WI, US
Full Time
Job Description
Job Description
We have a great client who is looking for an Operations Specialist in Madison, WI!
This is an onsite, 4-month contract opportunity offering a starting pay rate of $19/hour.
Schedule: M-F roughly 8:30-12:30
Job Summary
Provides clerical and administrative support to departmental Managers, and assists in coordinating all aspects of daily operations, including recording and reporting data.
Essential Duties and Responsibilities
- Assists in troubleshooting and resolving safety, service, and operational issues.
- Creates, distributes, and closes-out customer tickets on a daily basis.
- Maintains and distributes department related information on a daily basis.
- Communicate with other supervisors and managers about operations and/or dispatch issues.
- Completes and maintains a variety of reports as directed by the department manager.
- Uses software tools to manage a variety of tasks, such as procurement, time and attendance, safety incidents, and contract labor.
- Assists with data collection and reporting required for incentive pay programs.
- Assists with the processing of payments and other financial tasks as necessary.
- Assists in the implementation of operational projects as needed.
- Communicates with customers about service issues as needed.
- Communicates with employees about scheduling and work assignments as needed.
- May enter and maintain Service Machine SMART data on a daily basis.
Qualifications
- High school diploma or G.E.D
- 0 to 4 years’ previous experience.
- Preferred: High school diploma or G.E.D, plus additional or specialized training
- Required to exert physical effort in handling objects less than 30 pounds occasionally
- Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) occasionally
- Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements part of the workday.
Apply Today!!
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