Employer Services Analyst

The Southern California Pipe Trades Administrative Corporation (SCPTAC) in Los Angeles, CA is looking to hire a full-time Employer Services Analyst.CLASSIFICATION:Employer Services AnalystNon-Exempt / Full-TimeSalary Grade IIIEXPERIENCE & GENERAL JOB REQUIREMENTS:High school diploma required. Associate's or Bachelor's degree preferredStrong organization, prioritization, and time management skillsExcellent interpersonal and customer service skills Ability to communicate effectively in written and verbal English Proficient with Microsoft Office applications Strong mathematical, analytical, and problem-solving skills Ability to read, understand and explain legal contracts preferredKnowledge of Taft-Hartley employee benefits plans helpfulJOB RESPONSIBILITIES:The successful candidate will analyze contributions for, and provide support to, the Employer Services Department, which provides customer service to contributing employers and undertakes collections from delinquent employers.Specific duties:Process monthly SCPT contributionsPursue collections from delinquent employersProvide exceptional customer service to employersProvide support for audits and collectionsGeneral duties:Maintain and update knowledge in customer service and collection procedures by taking advantage of educational opportunitiesManagement may assign other responsibilities based on the individual's abilities. NOTES:Background screening, educational verification and reference checks will be conducted on individuals offered employment.The Southern California Pipe Trades Administrative Corporation is subject to the Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO) (LAMC 189.00) and will consider for employment any qualified Applicants with criminal histories in a manner consistent with the requirements of FCIHO.

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