Administrative Assistant

The ideal candidate will exhibit high standards, excellent communication and customer service skills, and have an ability to prioritize daily tasks. This is a small office, as such you must be able to adapt and wear many hats as needed.

This is an on-site position.

Responsibilities:

Client Communications

• Answer and screen incoming phone calls and direct them to the appropriate person.
• Confirm scheduled installations
• Help with non sales related client communications as needed
• Facilitate client vehicle drop off and pick up

Administrative Duties

• Ensure file organization based on office protocol
• Provide ad hoc support around office as needed
• Document policies and procedures as they are developed

Billing/Payments

• Send invoices
• Receive Payments and deposits
• Knowledge of Quickbooks Online

Qualifications

• Strong interpersonal, customer service and communication skills
• Ability to multitask
• Knowledge of Quickbooks Online and accepting payments
• Proficient in Google Suite. RingCentral, ZOHO CRM and Windows 10/11
• Able to adapt to new software as it is introduced
• Must be comfortable talking on the phone

Job Type: Full-time

Benefits:

• Flexible schedule

• 13 years in business
• Typically 2 owners and 1-3 employees over the years.
• Looking to grow. The right way - Standing behind our work, setting expectation and fixing our work
• Retaining clients - customer service and follow up when the work is done. Not just taking their money and moving on to the next client