Event & Catering Staff

Hello! Shoreline Lake is seeking an Event & Catering Staff to join our team! You will be responsible for providing customers with a memorable dining experience.

Essential Skills and Qualities

• Culinary and Food Safety Expertise:

  • Knowledge of recipes, food preparation techniques, and strict adherence to food handling and sanitation guidelines.

• Customer Service:

  • A friendly, service-oriented manner with the ability to resolve customer complaints and meet special requests.

• Organizational Skills:

  • Strong time management, attention to detail, and the ability to manage multiple tasks simultaneously.

• Communication and Teamwork:

  • Excellent verbal and written communication skills, with the ability to work effectively in a team.

• Physical Stamina:

  • The ability to stand for long periods, perform repetitive tasks, and regularly lift objects weighing 35 to 50 pounds.

• Adaptability:

  • Flexibility to handle last-minute changes, weather issues, and unexpected challenges.

• Additional Skills and Qualities:

• Communicate with clients to ensure top-notch experience.

• Work under Bistro Manager & Events Manager and may be given direction by Boathouse & Operations manager where other unlisted duties may be required.

• Take customer orders accurately & answer questions about food preparation.

• Prepare and present non-alcoholic beverages according to established recipe and presentation standards.

• Provide operational functions before, during, and after events.

• Assist with set up, take down, and preparation of events.

• Comply with health, safety, hygiene guidelines and regulations.

• Take initiative to advance your opportunities to train and assist with daily operations.

• Take food and beverage orders from guests.

• Answer questions about the business and direct inquiries to the appropriate individual.

• Maintain a professional appearance and communication with customers and other staff.

• Initiate communication with supervisor or manager when processes or tasks are unclear.

• Clearly communicate orders to kitchen staff to ensure accuracy of customer requests.

• Ensure impeccable cleanliness of dining areas and counters including bussing tables.

• Be accurate and ethical with cash handling and responsible for shortages.

• May cross-train to cashier at the Boathouse performing clerical duties and handle the register for retail, rentals & registration.

• Account for supplies and notify manager of restocking needs.

• Follow protocol as outlined in employee manual.

• Pass along knowledge and training to other staff.

• Refer comments or complaints to manager or supervisor.

• Set up food stations, buffet tables, and beverage service areas according to event standards

  • Serve food and beverages to guests, providing excellent customer service.

  • Monitor food levels and replenish items as needed during the event.

• Guest Interaction:

  • Greet guests and assist them with questions and special requests.

  • Ensure a positive and smooth guest experience from start to finish.

• Cleanup and Breakdown:

  • Clear plates, silverware, and other service items after the event.

  • Thoroughly clean and restore the event space.

  • Pack and transport equipment and any leftover food as required.

Required Qualifications

• Previous experience in the food service or hospitality industry is a significant asset.

• CA Food handlers Card/Permit

Waterfront Recreational Facility with Restaurant! Sailing/Windsurfing School! Summer Camps! In a nature preserve!