Retail Sales Associate Springfield, IL

Job Summary and Mission

The sales associate role is a critical part of the store's success, responsible for selling flooring products and services, serving customer accounts, and driving profitability. Directly reporting to the sales manager, this associate works collaboratively with other sales team members to grow sales and contribute to the store's productivity and profitability.

About Us

Flooring America has been a trusted flooring retailer in our local community since 2010. Our locally owned and operated business is renowned for exceptional customer service and professional staff. By partnering with the world's largest floor covering cooperative, we offer a vast selection of high-quality flooring products in a modern showroom, backed by expert installers.

We foster a family-friendly work environment, where each team member is valued and accountable for their individual results and earning potential. We're proud of our heritage and seek a motivated individual who will excel in a retail environment and become a dedicated member of our team.

Key Responsibilities and Expectations

• Verbal and written communication skills are essential for effective communication. Convey thoughts clearly and accurately through all forms of communication.
• We're committed to delivering outstanding customer service, which means taking actions that serve customers' needs and benefit the business. Our goal is to consistently exceed customer expectations.
• This role requires a performance-driven individual who seeks opportunities to improve processes and contribute to business growth. Demonstrating high energy and a sense of urgency is vital.
• We're a collaborative team, and we expect our sales associates to work effectively with others, supporting each other's success and promoting a positive team environment.
• We maintain the highest level of integrity and ethics in our daily operations. Our ideal candidate will demonstrate a strong sense of right and wrong and behave accordingly.
• Critical thinking and problem-solving skills are essential for anticipating and resolving issues efficiently. This involves using logical and systematic approaches to achieve desired outcomes.

Qualifications

We're looking for candidates with the following skills and abilities:

Education

• A high school diploma or equivalent is a minimum requirement.

Mathematical Skills

• We require the ability to understand and effectively communicate numerical data, as well as calculate figures and amounts such as discounts, interest, commissions, and percentages.

Computer Skills

• Proficiency in Microsoft Office applications and the ability to learn new programs are essential.

Behavioral Skills

• We're seeking individuals with strong planning, organization, and communication skills.
• The ability to manage emotions and maintain positive relationships is crucial.
• Experience working in teams and motivating others is highly valued.
• A positive attitude and high energy level are essential for success in this role.

Ask about Benefits in Interview

How to Apply:

Please provide the following:

• Please use the response option in this job board.
• An up-to-date resume outlining your experience for the position
• A cover letter is always appreciated
• Salary history and/or requirements

We kindly ask for no emails or phone calls be sent to our store, as a means to further your application process. Please do not personally deliver resumes to the store. These efforts will not enhance your opportunity for consideration, and we are not equipped to respond to these requests. We thank you kindly in advance for your adherence to this request.

Candidates who meet our selection criteria will be contacted by e-mail or phone.

Thank you for your interest in our position. We appreciate the time you have taken to apply with us.

Flooring America is an Equal Opportunity Employer