Automotive Service Advisor - Honda of Owings Mills
Job Description
Overview
Group 1 Honda of Owings Mills is seeking an Automotive Service Advisor to join our team. This role is ideal for driven professionals who thrive in a fast-paced service environment, enjoy working with customers, and can confidently recommend maintenance and repair services.
If you’re energetic, customer-focused, and motivated by results, this is a great opportunity to grow your career with a respected automotive group.
***Up to $2500 Sign On Bonus for experienced Service Advisors***
Responsibilities
- Schedule and confirm appointments to ensure smooth customer experience
- Create transparent repair orders with accurate cost and time estimates
- Communicate with technicians and parts team to guarantee timely service completion
- Provide regular updates to customers on the status of their vehicle
- Maintain strong product knowledge to assist with service needs and warranty information
Qualifications
- 1+ years of Automotive Service Advisor experience is required.
- Must be available to work Monday through Saturday
- Positive & Friendly Attitude
- Interpersonal Communication skills
- Basic computer skills
- Strong desire to provide an exceptional client experience
- Ability to achieve targeted goals
- High School Diploma or equivalent
- Must have a Valid Driver’s License
- Must pass background check, MVR, and drug screening
The compensation for this position is salary plus commission. This is a base salary of $2,000 per month. Earnings from commissions may vary based on several factors, including individual performance and market conditions, allowing total income up to $50,000 - $100,000 a year.
What We Offer:
- Market-leading pay based on experience
- Health, Dental, Vision, Life, and Disability insurance
- 401(k) plan with company match
- Paid Time-Off
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment with job training, provided equipment, and advancement opportunities
- Structured, paid training leading to manufacturer and Group 1 recognition
- Pinnacle Awards Program
