Driver / Transportation Assistant - Assisted Living
Job Description
We are seeking a dependable, safety-focused, and compassionate Driver / Transportation Assistant to join our team.
In this role, you will provide safe and courteous transportation for residents to medical appointments, shopping trips, community outings, events, and other scheduled destinations. You will also assist residents as they enter and exit community vehicles and help ensure that every trip is comfortable, organized, and enjoyable.
This is a great opportunity for someone who enjoys driving, working with older adults, and providing excellent customer service.
What You’ll Do
Safely transport residents to and from medical appointments, shopping trips, community outings, recreational activities, and other approved destinations
Operate community vehicles in a safe, courteous, and responsible manner
Assist residents entering and exiting vehicles
Provide appropriate assistance to residents who use walkers, wheelchairs, or other mobility devices
Properly secure wheelchairs, mobility devices, and other equipment before transportation
Ensure residents are safely seated and using required seat belts or restraints before the vehicle is moved
Confirm transportation schedules, destinations, appointment times, and resident information before departure
Coordinate with community team members regarding transportation needs and schedule changes
Maintain appropriate communication with the community while transporting residents
Provide friendly, respectful, and patient assistance to residents throughout transportation
Maintain resident privacy, dignity, and confidentiality
Perform required vehicle safety checks before use
Monitor fuel levels and report vehicle maintenance or repair needs promptly
Maintain the cleanliness and organization of community vehicles
Complete vehicle logs, mileage records, inspection forms, and transportation documentation as required
Immediately report accidents, vehicle damage, safety concerns, or resident incidents
Follow all traffic laws, community transportation policies, and safety procedures
Assist with loading and unloading resident belongings, mobility equipment, and supplies
Support resident outings and community activities when assigned
Assist with other community responsibilities when transportation duties are not scheduled
Complete additional duties as assigned
Current and valid driver’s license appropriate for the vehicle being operated
Safe driving record that meets Company and insurance requirements
Ability to successfully complete required motor vehicle record checks
Dependable, punctual, and safety-focused approach
Genuine interest in working with older adults
Patient, friendly, and professional demeanor
Strong customer service and communication skills
Ability to follow transportation schedules and directions
Ability to recognize and appropriately respond to resident safety concerns
Ability to communicate clearly and effectively in English, verbally and in writing, as required to understand transportation instructions, communicate with residents and team members, complete documentation, and respond during emergencies
Ability to safely assist residents with entering and exiting vehicles
Ability to safely handle walkers, wheelchairs, and other mobility devices
Ability to safely lift, push, pull, and carry up to (physical requirement) pounds
Ability to sit and drive for extended periods and frequently enter and exit a vehicle
Ability to work independently and use good judgment
Previous professional driving, senior living, healthcare, hospitality, or transportation experience is preferred
Experience transporting older adults or individuals with mobility needs is preferred
Current CPR and First Aid certification is preferred or must be obtained if required by the community
Ability to successfully complete required background checks, health screenings, and employment requirements
Must maintain a valid driver’s license throughout employment
Must maintain a driving record acceptable to the Company and its automobile insurance carrier
Must immediately report any suspension, restriction, expiration, or other change affecting driving privileges
May only operate vehicles for which the employee is properly licensed, trained, and authorized
Must complete any required training before operating wheelchair-accessible vehicles, lifts, ramps, or securement systems
Must inspect the assigned vehicle before use and report safety or mechanical concerns
Must follow all applicable traffic laws and community transportation procedures
Personal cell phone use while operating a community vehicle is prohibited except as permitted by law and Company policy
Residents must never be left unattended in a vehicle when doing so would create a safety risk
Transportation must be provided only for authorized residents, destinations, and purposes
Medical insurance for eligible employees
Dental insurance
Vision insurance
Life insurance
Paid sick time
Paid time off for eligible employees
401(k)
401(k) matching
Employee assistance program
Employee referral program
Paid training
Retention incentives
(additional benefits)
Supportive and team-oriented work environment
Meaningful work serving older adults
At our community, residents come first. We are looking for caring and dependable team members who will provide respectful personal assistance while promoting each resident’s independence and quality of life.
Apply today to join our team.
We are an equal opportunity employer.
