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Posted August 23, 2026

Spa Sales Associate (Base + Commission + Bonuses)

Hand & Stone - 5792 N Hamilton Rd - Columbus, OH
Columbus, OH, US Full Time
16USD - 19USD per hour

Job Description

Job Description
Benefits:
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Employee discounts
  • Flexible schedule


High-Performing Spa Sales Associate (Full-Time) – Base + Commission + Bonuses


We’re not just looking for someone to simply answer phones or check-in clients - we're looking for someone who wants to be the face of our spa and a driving force behind an exceptional guest experience. If you're positive, dependable, energized, and motivated we would love to meet you to see if you fit our team! We are seeking a new full-time member of our spa sales associate team with open availability who wants to become a core leader of our front desk team - someone our guests can count on and teammates can rely on!

At Hand & Stone New Albany, this is a performance-based sales position where your ability to connect with clients, suggest services, and convert memberships directly impacts your income and growth.

Hand & Stone New Albany is a high-volume, award-winning spa, creating consistent opportunities to build relationships, hit goals, and earn more!

???? What You’ll Do

This is a sales-driven role focused on client experience and results:
  • Convert inquiries into booked appointments and long-term members
  • Consistently hit (and exceed) membership, gift card, and enhancement sales goals
  • Recommend services, upgrades, and packages based on client needs
  • Manage front desk operations, scheduling, and client flow
  • Deliver a high-energy, professional client experience from check-in to check-out
  • Handle client concerns confidently and professionally
  • Stay sharp on promotions, services, and products
???? Who This Role Is For
  • You enjoy sales and take pride in hitting goals
  • You’re confident recommending services and discussing pricing
  • You thrive in a fast-paced, client-focused environment
  • You’re self-motivated and take ownership of your performance and income
  • You want a role with growth and purpose, not just a job
???? This Role Is NOT For
  • Someone looking for a low-pressure or purely administrative front desk job
  • Someone uncomfortable with sales goals, upselling, or performance metrics
  • Someone who prefers a slow-paced environment
  • Someone not open to feedback, coaching, or continuous improvement
'05; Qualifications
  • Sales or customer service experience (membership sales strongly preferred)
  • Strong communication and interpersonal skills
  • Ability to multitask and stay organized in a fast-paced environment
  • Comfortable working evenings and weekends
  • Coachable, adaptable, and results-oriented
???? Compensation & Perks
  • Base hourly + uncapped commission + performance bonuses
  • Paid time off
  • Health, Dental, Vision, 401k
  • Free monthly massage or facial
  • Discounts on services and products
  • Paid training and ongoing development
  • Incentives, contests, and growth opportunities
???? About Our Team

Hand & Stone New Albany is a multi-year top-performing location, known for strong results, team culture, and growth opportunities. We value accountability, teamwork, and high standards—and we support our team in reaching their full potential.

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