HR Generalist - Benefits

Position: HR Generalist - BenefitsLocation: 120 Broadway, New York, NY 10271 - Hybrid/3 days on site (Must reside in NY/NJ/CT)Schedule: Monday - Friday 9am-5pmCompensation: $68,000 - $85,000 annual salaryIntroduction:VillageCare is a community-based, not-for-profit organization serving people with chronic care needs, as well as seniors and individuals in need of continuing care and managed care services. Our mission is to promote healing, better health and well-being to the fullest extent possible. Our care is offered through a number of Medicaid and Medicare managed care plans, and through our Assisted Living Program. VillageCare has delivered quality health care and social services to individuals residing within New York City for over 45 yearsJob Summary:The HR Generalist - Benefits is an entry-level human resource professional responsible for supporting day-to-day HR operations. This role serves as a first point of contact for routine employee inquiries and assists with core HR functions including employee onboarding, HR administration, compliance, benefits, and HR systems maintenance. The position is ideal for individuals building foundational HR knowledge while contributing to a positive employee experience. Act as the first point of contact for employee HR and benefits inquiries; resolve routine issues and escalate complex matters appropriately. Execute high-volume, transactional. HR processes with strong attention to accuracy. Follow established policies, procedures, and service level expectationsResponsibilities:HR AdministrationEnsure accuracy and confidentiality of HR data and documentation across multiple systemsSupport processing of employee changesRespond to routine employee inquiries regarding HR policies, benefits, and proceduresEnter, update, and audit employee data in HRIS systemsRun standard HR reports and identify discrepancies for correctionManage employee inquiries and ensure timely resolutionTalent OnboardingSupport new hire onboarding processes and systemsEnsure data integrity for all employee filesAssist with new hire orientation, including benefits overviewEmployee Relations SupportProvide first-level support for employee questions and minor workplace concernsEscalate sensitive or complex employee questions or scenarios appropriatelyPromote a positive workplace culture through engagement initiativesHR Compliance & PoliciesEnsure compliance with federal, state, and local employment lawsAssist with maintaining HR policies and procedures documentationSupport audits and compliance reporting as neededBenefits & Payroll SupportAssist with benefits enrollment and respond to employee questionsCoordinate with HR Ops and payroll team to ensure accurate employee dataSupport open enrollment activities and communicationsSupport routine benefits invoice processing, including analysis, reconciliation, and submission; identify and resolve discrepanciesSupport compliance efforts related to multi-state employment practices by following established guidelines and escalating questions as neededProcess benefit enrollments, qualifying life events (QLEs), and terminations in HRIS/benefits platforms, ensuring required benefits documentation is received and organized for recordkeepingPerform data audits to ensure accuracy of benefit elections and payroll deductionsAssist with COBRA administration by coordinating eligibility data with vendorsSupport life insurance and disability claims coordinationValidate benefit deductions and partner with payroll to resolve issuesSupport retirement plan administrative tasks (e.g., loan tracking, distribution paperwork)HR Projects & ReportingParticipate in HR initiatives such as engagement surveys, training programs, and process improvementsCompile basic HR reports and metrics as requestedContribute to continuous improvement of HR processes and toolsSupport cross functional processes and special projects across HR TeamExperience:1-3 years of HR or administrative experienceMinimum 1 year experience supporting HR BenefitsInternship experience in HR strongly preferredEducation and certification:Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and relevant experience.HR certification (e.g., SHRM-CP or PHR) is a plus.VillageCare is an Equal Opportunity Employer.

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