Service Advisor
Job Description
(Feature the Serra Toyota building rendering prominently beneath this section.)
At Serra Toyota, we're committed to investing in our employees and providing opportunities for long-term success. As our dealership continues to grow and undergo exciting renovations, we're looking for an experienced Service Advisor who is passionate about delivering an exceptional customer experience.
We Offer:- Competitive Compensation ($60,000–$100,000+ annually)
- Career Growth & Development Opportunities
- Paid Toyota Factory Training
- Excellent Benefits Package
- 401(k) with Employer Match
- Paid Time Off
- Closed Every Sunday
- Employee Vehicle Purchase & Service Discounts
- Advancement Opportunities within Serra Automotive
- Greet customers promptly and provide outstanding customer service
- Perform Toyota Multi-Point Walk-Around Inspections with customers
- Listen to customer concerns and accurately write repair orders
- Review vehicle history and maintenance schedules
- Recommend needed maintenance and repairs based on Toyota guidelines
- Communicate repair recommendations and estimates clearly
- Coordinate with technicians to ensure efficient repairs
- Keep customers informed throughout the repair process
- Deliver vehicles and explain completed repairs
- Follow Toyota and dealership service processes and procedures
- Complete Toyota manufacturer training and certification programs
- Maintain a clean, organized, and professional work environment
- Previous automotive Service Advisor experience preferred
- Toyota experience is a plus
- Strong mechanical knowledge and understanding of vehicle maintenance
- Outstanding customer service and communication skills
- Strong computer and organizational skills
- Motivated, dependable, and team-oriented
- Ability to multitask in a fast-paced environment
- Valid driver's license with an insurable driving record
- High school diploma or equivalent
'14; Competitive Pay Plan with $60,000–$100,000+ Earning Potential
'14; Paid Toyota Factory Training
'14; Continuing Education & Career Advancement
'14; Health Insurance
'14; Dental Insurance
'14; Vision Insurance
'14; 401(k) with Employer Match
'14; Paid Time Off
'14; Holiday Bonus Pay
'14; Employee Discounts
'14; Closed Sundays
Serra Toyota is proud to be part of Serra Automotive, one of the nation's largest privately held automotive retail groups.
- 63 Dealerships
- 30 Automotive Brands
- 8 States
- 3,600+ Team Members
- Top 10 Largest Privately Held Automotive Retail Groups in the U.S.
When you join Serra Toyota, you're joining a company that believes in promoting from within, investing in training, and helping employees build rewarding long-term careers.
Join a team committed to excellence, customer satisfaction, and career growth.
???? 5727 S 27th street Milwaukee WI 53221
????414-918-2247
