Clinical Admin - Riverdale GA

Clinical Admin –Riverdale, GA

Blossom ABA Therapy is seeking a dedicated and compassionate Clinical Administrator to join our team in Peachtree Corners, GA. This role is critical to the daily operation of the clinic, with a primary focus on creating and managing schedules and serving as the central point of communication between families, staff, and the clinical team.

As a Clinical Admin, you will play a vital role in supporting the implementation of Applied Behavior Analysis (ABA) therapy for children diagnosed with Autism Spectrum Disorder (ASD). If you are highly organized, comfortable with frequent communication, and thrive in a fast-paced environment, we encourage you to apply.

• Create, manage, and maintain therapy schedules for clients and RBTs (this is a core responsibility of the role)

• Answer incoming phone calls and manage caregiver communication regarding:

  • Call-outs

  • Late arrivals

  • Schedule changes

• Track attendance for both clients and RBTs

• Communicate cancellations and schedule updates promptly to RBTs and relevant team members

• Serve as the main line of communication between families and the clinic

• Assist the Clinical Director with daily operations, including scheduling, billing, and record-keeping

• Provide administrative support to the therapy team, including documentation support, data tracking, and communication with insurance companies

• Maintain accurate and up-to-date records, including client files, treatment plans, and billing documents

• Collaborate with the therapy team to ensure smooth operations and effective communication

• Participate in quality improvement initiatives and assist with the development of policies and procedures

• Perform other administrative tasks as needed to support the success of the organization

• This position requires:

  • Mornings between 3:00–6:00 PM

• The Clinical Admin must be prepared to receive phone calls or messages outside of regular work hours, including weekends.

  • Responses are only required during scheduled work hours

  • However, the ability to tolerate and manage incoming communication (e.g., a parent calling on a Sunday) is essential for this role

• 1+ years of experience in an administrative role, preferably in a healthcare or educational setting

• High school diploma or equivalent required; degree in a relevant field (e.g., business, healthcare administration) is a plus

• RBT certification is a plus

• Strong organizational, communication, and problem-solving skills

• Ability to maintain confidentiality and handle sensitive information

• Proficiency in Microsoft Office and electronic health record systems

• Comfortable handling frequent phone communication and time-sensitive scheduling needs

• A dynamic and supportive work environment

• Opportunities for professional growth and development

• Competitive salary

• Benefits package

If you're passionate about making a difference in the lives of children with Autism Spectrum Disorder and enjoy being the organizational backbone of a clinical team, we encourage you to apply. Join us in helping families and children thrive through ABA therapy.