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Posted August 23, 2026

Case Manager Individual Shelter

ServiceNet
Pittsfield, MA, US Full Time
21USD per hour

Job Description

Job Description
Benefits:
  • Dental insurance
  • Health insurance
  • 401(k)
  • 401(k) matching
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Tuition assistance
  • Vision insurance

Case Manager
Division: Shelter and Housing
Full-Time
Location:
Pittsfield, MA
Schedule: Monday-Friday
Pay Rate: $21.00/hour

Position Summary
ServiceNet is seeking a compassionate and resourceful Case Manager to support individuals experiencing homelessness at our Individual Shelter in Pittsfield, MA. As part of our Shelter and Housing Division, you will play a critical role in helping guests stabilize their lives, connect with vital community services, and make a successful transition into permanent housing.

Key Responsibilities
As the Shelter Case Manager, you will:
  • Conduct intakes and assessments for guests upon entry to the program
  • Provide ongoing case management throughout each guest’s stay and during their transition to stable housing
  • Engage individuals in the local community who have experienced homelessness and offer case management services as needed
Qualifications
  • At least one year of experience working with individuals experiencing low income, mental health conditions, and/or addiction
  • Knowledge of social service agencies in the Berkshire County area
  • High school diploma or equivalent, with additional training equivalent to two years of college
  • Valid driver’s license, personal vehicle, and acceptable motor vehicle record
Benefits:
  • Paid orientation and trainings.
  • Generous time-off package.
  • Comprehensive health and dental insurance plans.
  • 403(B)-retirement plan, with employer matching.
  • Long-term disability benefits; paid life insurance.
  • Advancement opportunities; tuition assistance; and several more benefit options.

Want to learn more about ServiceNet?
https://www.servicenet.org/

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

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