Telemarketer - State Farm Agent Team Member

Benefits:

• Bonus based on performance
• Opportunity for advancement
• Training & development

Job Title: Entry‑Level Telemarketer / Customer Outreach Representative (FULL or PART time)
Location: Garden Grove, CA area
Employer: Lelly Woo‑Grimes State Farm®

About Us

Lelly Woo‑Grimes leads a highly regarded State Farm agency based in Garden Grove, CA. Her team is known for delivering “SERVICE & COMMITMENT by providing personalized products to protect assets, build financial stability, and secure legacies.

Key highlights about our agency and leadership:

• We’re proud to be a Top 100 Agent in the company and recognized as the #1 Life Insurance Agent for her region.
  
  
• Multilingual environment: we serve clients in English, Spanish, Cantonese, Vietnamese, and other Chinese dialects.
  
  
• Strong reputation: we maintain a 4.9/5 average rating (198+ reviews) over multiple platforms.
  
  
• We offer a full suite of insurance options: auto, home, renters, life, pet, business, and more.
  
  

We value growth, community impact, and creating a supportive work atmosphere. Whether you’re just launching your career or seeking a meaningful entry-level role, this may be the place for you.

Position Overview

As a Telemarketer / Outreach Representative, your primary mission will be to connect with prospective and existing clients over the phone. You’ll help generate leads, renew policies, cross-sell insurance products, follow up on warm prospects, and provide excellent customer service—all as part of our dynamic sales team.

What You’ll Do

• Make outbound calls to leads, former clients, and referral lists
  
  
• Introduce and explain various insurance products (auto, renters, home, life, etc.)
  
  
• Schedule appointments for licensed agents
  
  
• Follow up with leads
  
  
• Update and maintain CRM and contact databases
  
  
• Support cross-selling and renewal efforts
  
  
• Work toward monthly call, contact, and conversion goals
  
  
• Participate in training sessions to improve product knowledge and calling skill
  
  

What We’re Looking For:

We want candidates with potential, not necessarily years of experience. Here’s what matters most:

• Strong verbal communication skills
  
  
• A positive, coachable attitude
  
  
• Eagerness to learn and grow in a sales environment
  
  
• Basic computer literacy (CRM systems, Microsoft Office, etc.)
  
  
• Ability to handle rejection and persist through follow-up
  
  
• Self-motivation, discipline, and reliability
  
  
• Previous sales, customer service, or telemarketing experience is a plus—but not required

Please Apply