Cocktail Bartender
Job Description
Position Summary
Under regular supervision, the Cocktail Bartender provides exceptional guest service by preparing and serving high-quality cocktails in a fast-paced, immersive hospitality environment. Reporting to the Food & Beverage Supervisor, Food & Beverage Operations Manager, and Senior Director of Hospitality and Guest Experience, this position supports bar operations, maintains service and safety standards, and contributes to an outstanding guest experience. The role works collaboratively with hospitality, bar, and kitchen teams to ensure efficient service and guest satisfaction. This seasonal position requires evening and weekend availability, with shifts scheduled Thursday through Sunday during the immersive hospitality experience season (approximately October through December), averaging 20 to 30 hours per week.
Duties & Responsibilities
Guest Service
- Greet guests promptly and warmly
- Answer questions about beverages, and allergens
- Make recommendations
- Provide exceptional, attentive, friendly service throughout the dining experience from behind the bar
Order Management
- Take accurate beverage orders
- Enter orders correctly into the POS system
- Verify order accuracy before delivery
- Process payments accurately, handle credit cards. Balance receipts and tips according to company procedures.
Bar Operations
- Set and maintain clean, organized bar
- Complete opening, running, and closing side work
- Lead bar prep for cocktail service
- Follow food safety and sanitation standards. Follow company and state rules governing safe alcohol service
- Can maintain speed in high volume scratch cocktail service
Teamwork
- Coordinate with supervisors, bar & kitchen
- Assist coworkers during busy periods
- Communicate guest needs and operational issues
- Support overall experience efficiency and guest satisfaction
Professional Standards
- Maintain a professional appearance and demeanor
- Follow company policies and service standards
- Demonstrate product knowledge
- Create a positive excellent guest experience
- Attend department meetings if needed
- Maintain a calm composure in a stressful environment. Highly skilled communicator.
Education & Experience
- Requires a high school diploma or GED equivalent supplemented by formal training in bartending field, or at least five years of experience in the hospitality industry, with specific bartending experience, or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities
- Experience in high volume craft cocktail bar required.
- Knowledge of mixology.
- Must be at least 21 years of age
