Sales Department Assistant

Summary

This job requires working between all departments: Sales, Service, and administration. The expectation is to provide excellent customer service, effective communication, be dependable and maintain confidence in the department by others. The Sales Department Assistant is expected to perform the duties and responsibilities with a high level of accuracy.

Essential Duties

• Preparing and staging vehicles for photos

• Keeping vehicle photos, descriptions, pricing, and website information accurate and up-to-date

• Installing window stickers, buyer’s guides, and other inventory materials

• Tracking vehicle keys and helping maintain an organized key system

• Checking in newly arrived inventory

• Detail vehicles as needed

• Moving vehicles between the dealership, service center, detail department, and vendors

• Keeping the lot organized, clean, and presentable

• Identifying vehicles that need fuel, cleaning, photos, or other attention

Other Duties

• Assisting with snow removal or lot maintenance when needed

• Helping with miscellaneous dealership tasks as assigned

Reports to and Work Schedule

This position reports directly to the Sales Manager. The schedule for this position is Monday to Friday from 8:00 AM to 5:00 PM with a 1-hour lunch period. There should be little to no overtime unless requested by the department manager.

Requirements

This job requires:

• Accuracy and attention to detail

• Organizational skills

• Reasoning Ability and problem-solving skills

• Communication skills – both written and verbal

  • Usage of correct terminology related to the tasks performing.

  • Ability to negotiate terms or settlement when disputes arise with vendors.

  • Conflict resolution skills with unhappy customers.

  • Ability to ask clarifying questions when information presented is not clear.

• Ability to work independently with little supervision

• Ability to handle repeated interruptions

• Must have a valid driver’s license

Physical Demands:

• This job requires considerable activity which may not allow rest periods

• The ability to lift at least 40 pounds

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties requested, subject to all applicable state and federal laws. Certain job functions described herein may be subject to possible modification.