Receptionist

Holden Rehabilitation and Skilled Nursing Center is seeking a friendly and dependable part-time Receptionist to join our team. This position offers 14 hours per week, working Monday & Wednesday 4:00pm - 7:00pm and every other Saturday and Sunday from 9:30 AM to 6:00 PM.

As the first point of contact for our facility, the Receptionist plays a key role in creating a welcoming and supportive environment for residents, families, and visitors.

Pay Rate: $16.00 - $19.12/hr (depending on experience)

Responsibilities:

• Answer and appropriately route incoming phone calls
• Greet and assist visitors in a courteous and professional manner
• Deliver flowers and small packages to residents
• Maintain communication logs for Monday staff
• Document maintenance issues observed during the shift
• Record and report incidents or any unusual visitor activity
• Notify the nursing supervisor of urgent concerns
• Conduct facility rounds, including verification of staff name tags
• Monitor for residents who may be wandering near exits
• Transport wheelchairs and walkers for discharged residents to the dirty utility room
• Provide directions and general assistance to residents’ families
• Assist with meal service by passing trays during breakfast and lunch
• Check in with residents admitted during the week
• Notify housekeeping of rooms needing attention and ensure new residents’ clothing is labeled
• Assist residents with completing menu selections
• Review visitor guidelines, pet policy, and provide instruction on the use of phone and television systems

Qualifications:

• Strong written and verbal communication skills
• Experience using Microsoft Office Suite
• Maintaining a professional appearance and demeanor