Community Health Worker

We're Humanizing Healthcare

At HHM Health, our mission is to provide high quality and compassionate healthcare to all. Our vision is to be the best patient-focused health center providing personalized physical, mental, and spiritual care for every individual. We are led by our CARES Values (Compassion, Advocacy, Respect, Excellence, Servant Heart). Together, our CARES-givers are making a difference in Dallas and surrounding communities.

Opportunities available in the heart of Dallas

We are seeking engaging Community Health Worker to join our growing team. As part of the HHM team, you’ll create a welcoming environment and help ensure an exemplary patient experience.

HHM Health is launching the CORE (Community-Based Opioid Recovery Efforts) Program to expand access to behavioral health and substance use recovery services for underserved populations. This initiative will extend HHM Health’s reach beyond the clinic setting into transitional housing sites and other community-based environments. The Community Health Navigator plays a critical role in connecting individuals affected by opioid use disorder (OUD), substance use disorder (SUD), and other behavioral health challenges with the care and resources they need. Navigators will conduct proactive outreach, provide education and engagement, and ensure individuals remain connected throughout their recovery journey.

Here's a sneak peek at what you'll do:

• Conduct targeted outreach in shelters, transitional housing, and community settings to engage individuals needing behavioral health and recovery services
• Educate individuals about the CORE Program, treatment options, and available community resources
• Assist clients with intake paperwork and service access using mobile technology
• Support clients in navigating behavioral health, medical, and social service systems
• Coordinate and track warm hand-offs with internal teams and community partners
• Help resolve logistical challenges such as transportation, documentation, and technology access
• Collaborate with behavioral health staff, program teams, and external partner organizations
• Participate in team meetings, case reviews, and cross-agency collaboration efforts
• Represent the CORE Program and HHM Health at outreach events and community meetings
• Document outreach activities, referrals, and client interactions accurately in electronic health records
• Support program goals by tracking outreach efforts, outcomes, and referral completion rates
• Provide feedback to leadership on barriers, emerging needs, and opportunities for program improvement

What you need to succeed

To be a productive member of our team, you will have a pleasant and professional demeanor, be a self-starter, have the ability to work independently, strong communication skills and the ability to preserve confidentiality. You will also have the following:

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in Social Work, Psychology, Health Education, or related field preferred Ability to float to various clinics in DFW area.
• At least one (1) year of related experience, prior experience in a community-based clinic is preferred
• Strong MS Office Suite skills (Outlook, Teams, Word, PowerPoint and Excel)
• Familiarity with behavioral health, recovery, or social service systems.
• Organized, proactive, and compassionate approach to client care. Comfort level interacting with all individuals
• Strong interpersonal and communication skills with the ability to build trust across diverse populations.
• Bilingual (English/Spanish) preferred.
• Reliable transportation and willingness to travel between community sites

What We Offer
At HHM Health, our mission starts with caring for people and that includes you. We believe that when our team feels supported, valued, and healthy, they can make the greatest impact in the communities we serve. That’s why we invest in our employees’ well-being with free vision, dental, and life insurance, plus competitive medical premiums. 

Our full-time team members also receive a robust benefits package designed to empower you to thrive- at work, at home, and in your purpose so you can focus on what matters most: delivering compassionate, high-quality care to every patient.  

• Health Savings Account
• 403(b) retirement savings plan with dollar-for-dollar matching up to 3% and match 50% of the next 2% (contribute 5% to get 4% matched). 100% vested upon enrollment.
• Generous time off plan for full-time employees (includes Health & Wellness + Volunteer Days + Paid Time Off)
• Accidental Death & Dismemberments (ADD) plan
• Short-term & Long-term Disability
• Employee Assistance Programs (EAP)
• HHM CARES Fund (employee emergency relief fund)

We’re battling the Dallas Community’s Healthcare Crisis 

At HHM Health, our mission is to provide quality healthcare to all in the growing DFW Metroplex. Our vision is to be the best patient-focused health center providing holistic care. We exemplify our CARES Values (Compassion, Advocacy, Respect, Excellence, Servant Heart) to provide a positive & meaningful patient experience to all in Dallas and the surrounding counties.  

To learn more about how we’re making a difference, visit us online at: https://www.hhmhealth.org/ 

Equal Opportunity Employer

HHM Health is committed to providing equal employment opportunity to all individuals regardless of their race, color, religion, gender identity and expression, age, sexual orientation, national origin, disability, veteran status, marital status, or any other characteristic protected by federal, state or local law. HHM Health hires and promotes based solely on the qualifications of the individual and the essential functions of the job being filled.

No third-party recruitment agencies please.