Director, Facilities and Supply Chain Operations
Job Description
Matter Health delivers primary and preventive healthcare directly to older adults living in affordable housing communities. Our mission is simple: to improve healthcare access by meeting patients where they are and building trusted relationships within the communities we serve. As we rapidly expand across the country, we are building a team of mission-driven professionals who thrive in fast-paced, collaborative environments.
Total Healthcare. Where you live.
About the RoleMatter Health is seeking an experienced Director of Facilities and Supply Chain Operations to lead the physical infrastructure and supply chain capabilities that support our operations and continued growth.
In this role, you will oversee Matter Health’s market and administrative offices while owning procurement, inventory, distribution, and field logistics. For each new market launch, you will ensure facilities open on schedule, teams are fully equipped to deliver care, and spending remains within approved budgets.
You will collaborate closely with Operations, Clinical Operations, Implementation, Technology, Compliance, Legal, and external partners to establish consistent standards, scalable systems, and reliable processes across markets.
This position is ideal for a hands-on leader who takes ownership, operates effectively in a growing environment, and can move seamlessly between strategy and execution. The role will begin as an individual contributor, with the opportunity to define, hire, and lead a facilities and supply chain team as Matter Health expands.
ResponsibilitiesOversee Matter Health’s multi-site portfolio of market and administrative offices, including maintenance standards, preventive maintenance, and site remediation
Lead site selection, financial analysis, lease negotiations, and final site recommendations in partnership with Legal and Real Estate
Manage office buildouts and fit-outs, ensuring projects are completed on schedule, within budget, and according to established quality standards
Own facilities, procurement, and capital budgets, including spend management, variance reporting, and risk mitigation
Manage the end-to-end supply chain for medical supplies, clinical equipment, consumables, and other operational needs
Oversee cold-chain processes, point-of-care testing and lab logistics, durable medical equipment, medical waste, and controlled-substance handling
Establish reliable field-kitting and replenishment processes for clinicians providing care in homes and community settings
Set inventory levels, replenishment schedules, and accountability measures to reduce stockouts and ensure supply readiness
Lead vendor sourcing, pricing negotiations, contract recommendations, performance management, and vendor escalation or replacement
Implement and manage purchasing or ERP, inventory-management, and facilities-management systems across markets
Coordinate physical infrastructure and supply readiness for new-market launches, establishing timelines and escalating risks early
Ensure facilities and supply chain operations comply with applicable healthcare, safety, life-safety, ADA, and regulatory requirements
Develop and implement building and field-staff safety programs, including training, rollout, and ongoing execution
Maintain and annually test emergency-preparedness and business-continuity plans for facilities and critical supply lines
Drive year-over-year cost savings through sourcing strategy, standardization, process improvement, and spend analysis
Define and build the facilities and supply chain team as the organization’s market portfolio grows
Bachelor’s degree in supply chain, facilities, engineering, operations, business, healthcare administration, or a related field—or equivalent professional experience
10–12+ years of progressive experience across facilities and supply chain operations
Demonstrated experience owning a multi-site facilities portfolio at the Director level or equivalent
Experience with site selection, lease negotiations, and buildout delivery across multiple states
Supply chain and procurement leadership experience spanning sourcing, vendor management, inventory, and distribution
Experience independently managing complex projects, budgets, vendors, and operational timelines from start to finish
Hands-on experience implementing or administering purchasing or ERP, inventory-management, and facilities-management systems
Strong sourcing, vendor-management, contract-negotiation, and financial-analysis skills
Prior experience leading a team, with the interest and ability to build a new function and team from the ground up
Emergency-preparedness and business-continuity planning experience in healthcare or another regulated environment
Excellent organizational, analytical, and communication skills
Ability to operate effectively in a fast-growing environment with evolving priorities
Healthcare clinical supply chain experience involving cold chain, lab logistics, durable medical equipment, medical waste, or controlled substances
Experience establishing a procurement platform or supply chain function for the first time
Experience supporting physical infrastructure and supply readiness for new locations or market launches
Familiarity with Medicare Advantage, Medicaid, or in-home and community-based care
Experience overseeing facilities and supply chain operations across multiple markets or states
Process-improvement, standardization, or workflow-optimization experience
Maintaining safe, compliant, and operationally ready facilities across Matter Health’s markets
Delivering new locations, buildouts, and supply operations on schedule and within approved budgets
Ensuring clinical and field teams consistently have the supplies and equipment needed to deliver care
Establishing scalable procurement, inventory, facilities, and vendor-management processes
Building strong partnerships with internal teams, vendors, contractors, and external organizations
Identifying risks early and implementing solutions that protect market-launch timelines
Delivering measurable cost savings and total-cost-of-ownership improvements
Developing and executing effective building and field-staff safety initiatives
Building a high-performing facilities and supply chain team as Matter Health continues to grow
This role follows a hybrid work schedule. Team members are expected to work onsite at our Nashville office on a regular basis, with the flexibility to work remotely as well. Specific in-office days may be determined in collaboration with your manager.
We believe where someone lives should never determine the healthcare they receive. Every team member at Matter Health plays an important role in expanding healthcare access for older adults living in affordable housing communities. Our work removes barriers to care and improves lives through relationship-based healthcare.
If you are passionate about supporting providers, improving healthcare operations, and contributing to a mission-driven organization, we want to meet you.
Total Healthcare. Where you live.
We are committed to supporting the whole person—at work and beyond. Full-time team member benefits begin the first of the month following your start date.
Medical, dental, and vision coverage
Employer-funded HSA options
Employer-paid life and disability insurance
Voluntary illness, accident, and hospitalization coverage
Access to Matter Health’s in-person and virtual care services
Competitive compensation
401(k) with company match beginning at Day 60
Access to financial wellness resources
Up to 4 weeks of Paid Time Off
10 paid company holidays
2 volunteer days annually
Matter Health is an equal opportunity employer committed to building a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences and are dedicated to creating an environment where every team member feels valued, respected, and supported.
