Customer Service Representative

Customer Service Representative Join the Award-Winning Team at Gillette Heating and Air!Are you ready to take your career to the next level with a company that values integrity, growth, and exceptional service? At Gillette Heating and Air, we're growing and looking for talented individuals to join our top-rated team! Whether you're experienced in HVAC or just starting, we have a place for you.Why Work With Gillette?7x Carrier President's Award Winner - Utah's only HVAC company with this recognitionHundreds of 5-Star Reviews - Known for honest, quality serviceCareer Growth - Training, certification assistance, and clear paths to advancementTeam Culture - Monthly breakfasts, quarterly events, holiday party, and moreBenefits & Perks include:Health, dental, vision insurance401(k) with company matchPaid time off + 6 paid holidaysEmployee of the Month w/ bonus PTOPay: $16.00 to $24.00 an hour, depending on experience You are: Friendly, professional, and organized. You'll be the first point of contact for our customers-scheduling service calls, dispatching techs, and making sure every client receives top-notch service.What You Bring:2+ year of customer service or office experience (HVAC industry a plus)Strong communication and problem-solving skillsAbility to multitask in a fast-paced environmentTech-savvy with basic scheduling software and phone systems (ServiceTitan or similar booking software is a plus)