Resident Services Supervisor
Job Description
We are committed to fostering a supportive, collaborative community where team members bring professionalism, compassion, and integrity to every interaction.
Key Responsibilities• Staff Supervision & Training
• Supervise Caregivers and Medication Technicians, ensuring quality care and adherence to policies.
• Complete Caregivers skills checklists within 30 days of hire and conduct quarterly observations.
• Lead daily staff huddles and communicate updates effectively.
• Conduct new employee orientation and ensure completion of pre-service training requirements.
• Coordinate and track two in-services per month and maintain ongoing competency validations.
• Monitor staff compliance with uniform policies and promote professional standards.
• Ensure consistent performance feedback and coaching are provided to Caregivers and Med Techs.”
• Maintain an annual in-service training calendar and track competency completions.
• Resident Care & Service Coordination
Qualifications & Skills• High school diploma or equivalent.
• Demonstrated ability to supervise and mentor frontline staff.
• Strong organizational, problem-solving, and time-management skills.
• Excellent verbal and written communication skills.
• Ability to remain calm and professional in fast-paced, high-pressure environments.
• 2+ years of experience in assisted living, memory care, or long-term care preferred.
• Experience in medication management and familiarity with state regulations.
• Prior experience conducting staff training and coaching.
Benefits• Health Insurance
• Dental Insurance
• Vision Insurance
• Disability Insurance
• Employee Assistance Program
• 401(k)
• Life Insurance
• Paid Time Off
