Spa Sales and Customer Service Associate

Benefits:

• Contests
• Employee rewards program/employee referral bonus
• KinderCare Childcare Discounts
• Free uniforms
• Opportunity for advancement
• Training & development
• Bonus based on performance
• Company parties
• Employee discounts
• Flexible schedule

Guest Experience & Membership Sales Associate
Earn $15-$16/Hour + Membership Commissions + Bonuses

Do you enjoy talking with people, building relationships, and helping customers find services they'll love? Hand & Stone Massage and Facial Spa Portsmouth, NH is looking for a Guest Experience & Membership Sales Associate to be the face of our spa and play a key role in growing our membership community.

This is more than a front desk position. Successful Spa Associates connect with guests, recommend wellness services, and help clients make self-care a regular part of their routine.

Why You'll Love This Role

• Competitive hourly pay: $15-$16/hour
• Membership sales commissions
• Monthly bonus opportunities
• Flexible full-time and part-time schedules
• Employee discounts on spa services and products
• Referral bonus program
• Fun team contests and incentives
• Professional, positive work environment
• Advancement opportunities within a growing company

What You'll Be Doing:

• Greeting guests and creating an exceptional first impression
• Scheduling appointments and managing the spa calendar
• Answering incoming calls and assisting clients with questions
• Introducing guests to membership options and spa services
• Promoting gift cards, upgrades, and wellness programs
• Supporting member retention through outstanding customer service
• Maintaining a clean, organized front desk environment
• Assisting with daily spa operations as needed

What Makes You a Great Fit?

• Retail, hospitality, fitness, membership, or sales experience preferred
• Comfortable discussing memberships and asking for the sale
• Strong communication and customer service skills
• Friendly, outgoing, and confident personality
• Ability to multitask in a fast-paced environment
• Dependable, professional, and team-oriented

If you're looking for a role where your customer service skills can translate into higher earnings through commissions and bonuses, apply today and join a team dedicated to helping people look and feel their best.

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