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Posted August 23, 2026

Hotel Sales Administrator

DOUBLETREE BY HILTON ANN ARBOR NORTH
Ann Arbor, MI, US Full Time
19USD - 21USD per hour

Job Description

Job Description

We are seeking a detail-oriented and customer-focused professional to support our sales team in a fast-paced hospitality environment. This role is ideal for someone who enjoys organization, communication, and coordinating the behind-the-scenes details that help create a seamless client experience.

Responsibilities
  • Provide administrative support to the sales team in managing daily operations and client communications.
  • Prepare proposals, contracts, correspondence, and reports with accuracy and professionalism.
  • Maintain and update customer records, booking information, and sales files in internal systems.
  • Respond to inquiries from prospective and existing clients in a timely and courteous manner.
  • Assist with coordinating site visits, meetings, and group bookings as needed.
  • Support the preparation of sales presentations, promotional materials, and event-related documents.
  • Track sales activity, follow up on leads, and help ensure deadlines and commitments are met.
  • Collaborate with other departments to help deliver a smooth client experience and resolve issues efficiently.
Qualifications
  • Previous administrative experience in hospitality, sales, or a related environment is preferred.
  • Strong written and verbal communication skills.
  • Excellent organizational skills and attention to detail.
  • Ability to manage multiple tasks and priorities in a dynamic setting.
  • Proficiency with Microsoft Office or similar business software.
  • Experience using CRM, reservation, or property management systems is an advantage.
  • Professional, approachable, and service-oriented attitude.
Preferred Skills
  • Ability to work independently while also supporting a collaborative team.
  • Comfort interacting with clients, vendors, and internal stakeholders.
  • Problem-solving mindset and a proactive approach to daily tasks.
  • Understanding of hotel operations, group sales, or event coordination.
What We Offer
  • A supportive and team-oriented workplace.
  • Opportunity to build experience in hospitality sales and client service.
  • Exposure to a dynamic environment with room for growth and development.

If you are organized, professional, and enjoy supporting sales efforts in a guest-focused setting, we encourage you to apply.

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