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Posted August 23, 2026

Member Services Representative

Crunch Fitness - Brockton
Brockton, MA, US Full Time

Job Description

Job Description
Do you have a Dynamic attitude?
Are you self-motivated?
Love early mornings?

If so - why not work at the hottest, biggest, newest gym in town!

Crunch Brockton is looking for MSR openers to join our team!

Not only do you get a FREE membership, but you also get to work in an upbeat, fun atmosphere and meet some awesome members too!

Essential Job Responsibilities:
• Membership Sales.
• Contact prospects VIA phone call/E-mail to promote Membership Sales.
• Meet and exceed personal membership sales quota determined by club needs.
• Promote and sell retail products.
• Greet all members and guests with a smile and wish them well as they exit the club.
• Check in all members and guests in accordance with company procedures.
• Facilitate any messages on club software at member check-in.
• Answer phones in courteous, helpful, professional manner.
• Communicate special events to members and guests.
• Maintain an atmosphere which makes members feel welcome.
• Schedule member services, tanning, hydro-massage, etc.
• Facilitate payment of member services in accordance with company procedures.
• Maintain a clean and organized work area.
• Assist in all projects as delegated by club management.
• Follow all policies and procedures in the Employee Handbook.
• Opening and closing duties.
• Attend any employee training meetings.

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