Account Manager

Account Manager

The individual in the Account Manager role is a trusted, central point of contact for our carriers and supporting our day-to-day freight requirements. You will support our staff to ensure timely pick-up and delivery of customer freight for our customers while building and maintaining relationships with carriers.

· Maintain customer profiles and enter shipments into McLeod software

· Solicit freight quotations for Spot and Contract markets

· Manage carrier data and negotiate freight contracts

· Schedule and manage pickup and deliveries of shipments.

· Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process

· Schedule pickup and delivery and dispatch drivers in accordance with established procedures

· Maintain and update accurate information in company’s operating systems, tracking shipments to completion

· Coordinating daily carrier activities with customers and operations team

· Adhere to established operating procedures while looking for opportunities to measure and improve

Experience:

· At least Two (2) years of Operations experience in managing logistics and freight

· At least Two (2) years of experience preferred in McLeod software

· Strong communication and organizational skills

· Strong Microsoft Excel skill

· Preferred knowledge of Port Operations and Drayage operations.