Posted August 23, 2026
Receptionist
Wise Staffing Group
Manchester, MO, US
Full Time
Job Description
Job Description
We are seeking a dependable Administrative Customer Service Representative to support day-to-day customer communication and office operations. This is a straightforward customer service and administrative role focused on answering incoming calls, understanding and documenting customer concerns accurately, and making sure the appropriate information is passed along for follow-up.
Responsibilities:
- Answer incoming customer calls in a professional and helpful manner
- Listen carefully to customer questions or concerns and document the details accurately
- Follow up with potential customers who have previously contacted the office
- Gather the necessary customer and project information
- Provide accurate information to the appropriate internal team member for review and follow-up
- Maintain organized notes and customer records
- Provide general administrative support as needed
Ideal Candidate:
- Professional and friendly phone manner
- Strong listening and communication skills
- Organized and detail-oriented
- Comfortable documenting information in a computer system
- Able to follow up consistently and keep track of customer requests
- Previous office, customer service, or administrative experience preferred
Hours: Monday–Friday, 8:00 AM–5:00 PM
Location: Manchester, MO
Location: Manchester, MO
