Client Hospitality Host

Client Hospitality Host - Fink's Jewelers (Richmond, VA)Position: Full-Time Client Hospitality Host Location: New Flagship Store, N. Gayton Road & W. Broad Street, Richmond, VA Compensation: $15.00-$17.50 per hourPosition OverviewFink's Jewelers is seeking a professional and customer-focused Client Hospitality Host to serve as one of the first and last points of contact for customers visiting its new flagship store in Richmond. This role is ideal for someone who enjoys creating exceptional guest experiences and thrives in a luxury retail environment.The successful candidate will demonstrate warmth, professionalism, courtesy, and a genuine passion for hospitality while helping create memorable experiences for clients.Key ResponsibilitiesWelcome and greet customers with a warm, professional demeanorServe as an ambassador for Fink's Jewelers hospitality experienceBuild positive connections and rapport with clientsEnsure customers feel valued and comfortable throughout their visitMaintain an elevated hospitality program that reflects luxury retail standardsCommunicate effectively with customers and store team membersPresent a neat, polished, and professional appearance at all timesAssist in providing best-in-class customer service from arrival through departurePreferred QualificationsMinimum of two years of experience in:HospitalityLuxury retailGuest servicesCustomer-facing rolesExceptional communication and interpersonal skillsProfessional and polished demeanorStrong customer service orientationAbility to build relationships naturally and confidentlyAttention to detail and commitment to excellenceScheduleFavorable retail hours Monday-SaturdayClosed SundaysBenefitsHealth InsuranceDental InsuranceVision InsuranceHealth Savings Account (HSA)Flexible Spending Account (FSA)401(k) Retirement PlanPaid HolidaysPaid Time OffShort- and Long-Term Disability InsuranceCompany-paid Life InsuranceVoluntary Life InsuranceEmployee DiscountReferral ProgramAbout Fink's JewelersFounded in 1930 in Roanoke, Virginia, Fink's Jewelers is a family-owned company that has grown to 12 locations across Virginia, North Carolina, and Tennessee. Recognized as one of America's Top 50 Jewelers, the company is known for its commitment to luxury products and exceptional customer service.