Lead Food and Beverage Attendant

Job SummaryWe're looking for a Lead Food & Beverage Attendant to help run a smooth, guest-focused operation by leading the shift, supporting the team, and keeping service moving at a high standard. This is a hands-on role-ideal for someone who can jump in, coach others, and keep the department organized and ready for business.What You'll DoLead daily shift execution in food & beverage outlets (breakfast, restaurant, bar, banquets-based on property needs)Set the pace: opening/closing duties, service setup, sidework, cleanliness, and restockingSupport and coach team members on service standards, guest interaction, and proceduresAssist with training new hires and reinforcing consistency across the teamHandle guest concerns quickly and professionally; escalate when neededMaintain food safety and sanitation standards (cleaning schedules, temp logs, safe food handling)Ensure supplies are stocked and organized; communicate low inventory needs to leadershipSupport upselling and promote specials to help drive revenueFollow brand standards and hotel policies at all timesWhat We're Looking For1+ year(s) food & beverage experience (hotel experience a plus)Prior lead, trainer, or shift-lead responsibilities preferredStrong guest service mindset with calm problem-solving under pressureReliable attendance and punctuality-this role sets the tone for the teamAble to multitask in a fast-paced environmentComfortable standing for long periods and lifting up to 40 lbsRequirementsFlexible schedule: mornings/evenings, weekends, and holidaysFood safety knowledge (ServSafe preferred, not required)Must be able to work on your feet for extended periodsBenefits (if applicable)Health/Dental/Vision (for eligible employees)Paid Time OffHotel travel discountsMeal/shift perks (based on property policy)Growth opportunities within the hotel