Scheduling Coordinator
Job Description
SYNERGY Home Care of Cheshire is seeking a Scheduling Coordinator to ensure our clients receive the care that they need when they need it. We are looking for a compassionate, care-minded person who understands our clients depend on us to live a safe life at home. You will report directly to the Owner and assist in growth and management of the office. When you join the SYNERGY Home Care team as a Scheduling Coordinator, you will feel appreciated, recognized, and rewarded.
Are you:
Passionate about helping clients receive the care they need when they need it?
A team builder, able to identify quality care givers and maintain care team?
A people person with a drive to succeed?
Looking to grow with one of the premier non-medical home care agencies in CT?
Scheduling Coordinator Primary Responsibilities:
Ensure ALL shifts are covered using our staffing software; willingness to fill a shift if necessary
On-Call: Rotate managing phone calls after hours to ensure that all shifts are properly staffed
Assist in identifying and hiring quality caregivers to join our team
Appropriately match clients' needs with caregivers the possess compatible skills and attributes
Participate in caregiver / client introductions and service quality checks
Assist with incoming calls from prospective and current clients and caregivers
Establish a great rapport with caregivers and clients and office staff
Scheduling Coordinator Requirements:
Valid driver's license with a registered and insured vehicle
One year of scheduling experience minimum
High school diploma
Exceptional customer service skills, time management skills, excellent communication skills
Willing to put our clients care, safety and well-being first.
A self-starter who is willing to learn, initiate and take responsibility for the day-to-day client experience.
Scheduling Coordinator Benefits include:
Pay ranges between $21-$25 per hour
Partial day hybrid work optional
Paid sick time
Portable individual retirement savings account
Dental, Vision, and Accident Insurance available
Financial wellness tools and advanced pay access through ZayZoon
