Director of Quality & Risk Management
Job Description
Director of Quality & Risk Management
Black River Health – Black River Falls, WI Full-time • Monday–Friday • Day Shift
Lead Quality. Shape Safety. Elevate Care.
Black River Health is seeking an experienced Director of Quality & Risk Management to lead our quality, patient safety, regulatory, and performance improvement programs. This role will drive systemwide improvement and oversee value-based care deliverables that support the organization’s strategic goals and commitment to exceptional patient care.
The ideal candidate will have strong hospital-based Quality leadership experience and a demonstrated ability to lead organizational improvement, advance patient safety, and drive measurable outcomes.
PLEASE NOTE
We are specifically seeking a candidate who has MANAGED OR LED A HOSPITAL QUALITY DEPARTMENT. Quality experience gained solely through another department or clinical role does not meet the minimum qualification for this position.
What You’ll Do
- Drive QAPI strategy and lead organization-wide performance improvement initiatives
- Oversee risk management and patient safety programs
- Lead value-based care initiatives, ACO-related activities, and organizational deliverables
- Monitor and support quality outcomes, performance metrics, and strategic goals
- Maintain accreditation readiness and regulatory compliance
- Develop and deliver quality, patient safety, and regulatory education for staff and providers
- Lead key committees focused on quality, safety, and regulatory excellence
- Collaborate across departments to identify opportunities for improved outcomes, performance, and patient care
- Foster a culture of continuous quality improvement and accountability
Required Qualifications
- 3+ YEARS OF DIRECT HOSPITAL QUALITY DEPARTMENT LEADERSHIP/MANAGEMENT EXPERIENCE
- Minimum 2 years of DIRECT EXPERIENCE WITH VALUE-BASED CARE AND ACOs
- Bachelor’s degree in healthcare administration, nursing, or related field
- Strong project management, analytical, leadership, and communication skills
Preferred Qualifications
- 5+ years of hospital Quality Department leadership/management experience
- CPHQ, CMQ, CPHRM, or other relevant professional certification
- Demonstrated experience leading organization-wide quality and performance improvement initiatives
- Experience with regulatory compliance, accreditation, patient safety, and risk management
Benefits
- Health Insurance
- Dental Insurance
- Life Insurance
- Short- & Long-Term Disability
- 401(k)
- Flexible Spending Account (FSA)
Ready to Lead Quality and Make an Impact?
Join Black River Health and help shape a culture of quality, safety, accountability, and continuous improvement while supporting better outcomes for the patients and community we serve.
"Black River Health, Inc. is an equal employment opportunity employer functioning under an Affirmative Action Plan."
