Human Resources Specialist
Job Description
NEW ORLEANS REGIONAL TRANSIT AUTHORITY
POSITION ADVERTISEMENT- ULU-Represented Opportunity
The Regional Transit Authority gets people moving around New Orleans. Our transit services provide mobility to residents of the city as well as tourists, providing incredible views and comfortable rides through historical neighborhoods and countless attractions. RTA’s system includes 4 streetcar lines, 30 bus routes, 2 ferry routes, and paratransit services. Our passengers take more than 19 million rides every year! Come join us and be a part of how New Orleans rolls!
JOB Title: Human Resources Specialist – Employee & Labor Relations
POSITION STATUS: Full-Time
FLSA classification: Exempt
STARTING Salary range: $66,650.00 – $75,000.00 annually
JOB SUMMARY
The Human Resources Specialist – Employee & Labor Relations supports human resources by managing workplace disputes, tracking grievances, maintaining contract files, and ensuring company policies align with labor laws. This role helps bridge communication between staff, management, and union representatives
REPORTS TO
Manager of Employee & Labor Relations
TITLES OF POSITIONS REPORTING DIRECTLY TO THIS JOB
None
essential FUNCTIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.
- Interpret collective bargaining agreement provisions, rules, and regulations; advise management on labor relations matters
- Support labor negotiations by conducting research, preparing materials, and assisting with contract language
- Ensure compliance with collective bargaining agreements across departments
- Track and manage grievances, disciplinary actions, and dispute resolution processes
- Conduct workplace investigations related to employee relations, discrimination, and policy violations
- Assist with arbitration preparation, including research, documentation, and witness coordination
- Review and update labor policies and procedures based on negotiated agreements
- Train management and supervisors on labor agreements, policies, and documentation practices
- Analyze labor relations trends and prepare reports with recommendations
- Maintain accurate documentation, records, and data integrity
- Support implementation of negotiated pay rates and classification updates
- Conduct surveys and research on wages, benefits, and employment practices
- Monitor compliance with labor agreements and organizational goals
- Conduct field reviews and site visits as needed
- Prepare reports and present findings for leadership and departments
- Respond to internal and external inquiries related to labor relations programs
- Maintain the highest level of confidentiality.
MINIMUM QUALIFICATIONS
Bachelor’s degree in business administration, public administration, human resources, labor relations, or a related field. 2 years’ experience in labor relations, civil rights compliance, or related programs, and 3 years’ experience conducting workplace investigations. Must be proficient in Microsoft applications.
LICENSING REQUIREMENTS/DEMANDS
Valid Louisiana driver’s license or ability to utilize an alternative method of transportation to perform job duties (investigations, etc.)
WORK ENVIRONMENT/PHYSICAL REQUIREMENTS
Normal office environment. Must be able to remain stationary 50% of the time and constantly operate a computer or other office productivity machinery such as a copy machine, computer, printer, etc.
The RTA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or status as an individual with a disability.
