Customer Service Manager - State Farm Agent Team Member

Job Title: Full-Time Office / Customer Service Manager


Location: Jeffersonville, IN

Salary: $50,000 per year (dependent on experience)

Benefits:

• Simple IRA: 100% match on 3% employee contribution
• Group Life Insurance
• Paid Time Off (PTO)
• Paid Holidays
• Salary plus commission / bonus

Job Description: We are seeking a dedicated and experienced Manager to join our team. The ideal candidate will be responsible for ensuring the smooth operation of our office and supporting our customer service team. Key responsibilities include:

• Monthly bank reconciliations
• Scheduling
• Hiring and training office staff
• Managing payroll
• Overseeing day-to-day operations of the customer service team

Qualifications:

• Proven experience as an Office Manager or similar role
• Excellent organizational and leadership skills
• Strong communication and interpersonal abilities
• Proficiency in office software (e.g., MS Office)
• Attention to detail and problem-solving skills
• Bilingual Spanish preferred.