Posted August 23, 2026
Weekend Opening or Closing Member Service Representative
Planet Fitness
Medina, OH, US
Full Time
12USD - 16USD per hour
Job Description
Job Description
Benefits:
Part-Time Weekend Member Service Representative
Your responsibilities will include but are not limited to:
Customer Service/Front Desk Activities:
Physical Demands/Requirements:
Why you should join the Planet Fitness team!
- Competitive salary
- Free uniforms
- Opportunity for advancement
- Training & development
Part-Time Weekend Member Service Representative
Your responsibilities will include but are not limited to:
Customer Service/Front Desk Activities:
- Greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed!
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members in, tour and sign-up new members, log amenities, and communicate updates and events to members and guests.
- Respond to member questions and concerns in a timely and professional manner.
- Conduct beverage and/or merchandise purchases on the point-of-sale (POS) system.
- Utilize POS system to assist with new memberships, change of address, and billing or payment questions.
- You may be responsible for Opening and/or Closing on time.
- Go above and beyond to keep the front desk area and lobby clean and orderly.
- Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.
- Follow designated cleaning schedule, preform walk arounds.
- Regular restroom and wet area cleaning and stocking.
- 6-12 months of Customer Service experience is preferred. High school diploma/GED equivalent required.
- Must be 18 years of age or older.
- Above average computer proficiency with an eye for accuracy.
- Punctuality and reliability are a must.
- Exceptional customer service skills; able to interact positively and professionally with members and co-workers, exceeding the member and team’s expectations.
Physical Demands/Requirements:
- Continuous standing and/or walking during shift.
- Continuous interactions with members on the phone and in person.
- Must be able to lift up to 75 lbs.
- Will encounter toxic chemicals (ph.-balanced cleaning supplies) daily.
Why you should join the Planet Fitness team!
- Planet Fitness’s mission is to create a healthier planet. As a Planet Fitness team member, you contribute to changing people’s lives every day
- Work hard and play hard with an amazing group of talented, dynamic team members.!
- Free Black Card Membership
- Flexible scheduling
- Training and uniforms provided
- Continuous paid training.
- Additional Hours and Advancement available
