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Posted August 23, 2026

Automotive Store Manager

Big O Tires - Batavia
Batavia, IL, US Full Time
65000USD - 100000USD per year

Job Description

Job Description
Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

As a Big O Tires Store Manager, you support the owner in leading daily operations to achieve sales, profitability, and customer satisfaction goals. You play a key role in driving results, developing team members, and ensuring smooth, efficient store performance. This position is ideal for a hands-on, motivated leader preparing to advance as our business grows. We are looking for people-first individuals with a desire to work and grow in the automotive services industry in a fast-growing location. Business owners will be highly visible and available to all employees. Let’s grow together!

Pay Rate: $65,000-$100,000 per year

ESSENTIAL DUTIES AND RESPONSIBILITIES


Leadership & People Development


  • Support ownership in coaching, developing, and motivating the store team
  • Lead by example, fostering accountability, teamwork
  • Provide real-time coaching, feedback, and training to help team members grow
  • Act as the manager on duty in the owners’ absence, ensuring continuity and a uniform customer and employee experience
  • Think strategically, connecting daily operations to near- and long-term store goals

Sales & Customer Experience


  • Actively engage with customers to identify needs, present solutions, and close sales
  • Support sales of all product lines, including fleet accounts
  • Monitor customer feedback and assist in maintaining high service standards
  • Deliver exceptional results by modeling strong communication, solution-oriented service, and follow-through that builds long-term customer relationships

Operational Management


  • Oversee daily store functions, including workflow, scheduling, inventory, maintenance, cleaning and shop coordination
  • Help ensure adherence to compliance, safety protocols, and operational procedures
  • Communicate and reinforce store initiatives and programs
  • Partner with the ownership to manage vendor relationships, product availability, and shop productivity

Financial & Business Management


  • Assist with P&L management by monitoring sales, labor, and other expense categories
  • Analyze reports and metrics to identify improvement opportunities
  • Help execute strategies to achieve or exceed store goals and financial targets
  • Maintain accuracy in reporting, recordkeeping, and inventory management

QUALIFICATIONS


  • High school diploma or equivalent required; associate or bachelor's degree preferred
  • 4 years of leadership experience in a retail or related customer-facing environment
  • Proven ability to lead teams, drive sales, and deliver excellent customer service
  • Strong communication, problem-solving, and decision-making skills
  • Financial literacy and comfort with operational reporting and performance metrics
  • Proficiency in POS systems and reporting tools


Work Environment


You will work in a retail operation within the automotive services industry. Work hours will vary but generally include working a combination of weekdays and Saturdays including overtime as needed.

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