Office Clerk

Job Title: Office Clerk
Work Arrangement: Onsite
Location: Fort Pierce, FL 34950
Employment Type: Contract
Engagement Type: W2 or 1099 only (No C2C).
Final Interview: In-person

Position Summary

Dhaka Technologies Limited Company is hiring an Office Clerk for a Florida state government client supporting the Office of Licensing in Fort Pierce. The Office Clerk provides administrative and clerical support to licensing specialists and supervisors, maintaining logs and records, processing correspondence, handling intake and call routing, and preparing recurring reports.

Bilingual English and Spanish ability, both written and verbal, is highly desired for this position.

Position Details

Dress Code: Professional attire

Candidate Responsibilities

• Email the daily muster to the designated supervisor.
  
• Process administrative fine FedEx shipments.
  
• Maintain weekly and biweekly logs.
  
• Record and update the monthly travel log for all travel.
  
• Update Work Force records, including director changes and email address changes.
  
• Look up background screening records in the Clearinghouse to assist specialists and supervisors.
  
• Prepare the HHS Summary Report, which is due on the first of every month.
  
• Prepare the law enforcement inquiry report covering family and daycare information.
  
• Screen and transfer calls.
  
• Maintain documents and the log system on the shared drive and keep them up to date.
  
• Check voicemail and email throughout the day.
  
• Perform complaint intake.
  
• Prioritize work assignments as required.
  
• Prepare interview packets.
  
• Schedule meeting rooms.
  
• Maintain provider training certificates, registration lists, and meeting minutes as assigned by the supervisor.
  

Knowledge, Skills, and Abilities

• Knowledge of general office procedures and practices.
  
• Knowledge of correct grammar usage.
  
• Knowledge of basic arithmetic.
  
• Ability to prepare reports and correspondence.
  
• Ability to plan, organize, and coordinate work activities.
  
• Ability to develop and implement office procedures.
  
• Ability to follow instructions.
  
• Ability to review data for accuracy and completeness.
  
• Ability to perform basic arithmetical calculations.
  
• Ability to communicate effectively.
  
• Ability to establish and maintain effective working relationships with others.
  

Required and Desired Skills Matrix

1. Ability to speak and understand English and communicate effectively. Required.
   
2. Professional business office experience. Required, 2 years.
   
3. Experience using Microsoft Office, including Outlook and Excel. Required, 2 years.
   
4. Experience with travel management. Required, 1 year.
   
5. Experience preparing reports and correspondence. Required, 1 year.
   
6. Experience scheduling meeting rooms and taking meeting minutes. Required, 1 year.
   
7. Experience answering and transferring calls. Required, 6 months.
   
8. Experience with FedEx. Required, 6 months.
   
9. Excellent organizational and time management skills. Required.
   
10. Experience working with Work Force systems. Highly desired.
    
11. Experience working with the AHCA Clearinghouse. Highly desired.
    
12. Bilingual English and Spanish, both written and verbal. Highly desired.
    

How to Apply

Interested candidates who meet the qualifications should send their resume to [email protected].