Install/Sales Coordinator

Key Responsibilities:

• Schedule and coordinate HVAC system installations using Service Titan
• Review sales proposals in Service Titan for accuracy
• Coordinate with warehouse and install teams for job staging and load-outs
• Pull permits and ensure compliance with local codes
• Communicate with customers from post-sale through installation
• Monitor job progress and resolve scheduling or operational issues
• Coordinate inspections and job close-out

• Follow up and try to close unsold proposals

Qualifications:

• Maintain accurate job records, notes, and photos in Service Titan
• High school diploma or equivalent 3+ years of experience in HVAC, construction, or coordination role
• Experience with Service Titan or similar software (Required/Preferred)
• Knowledge of HVAC systems (Required/Preferred)
• Experience with permits and inspections

Key Skills:

• Service Titan proficiency (scheduling, dispatch, job tracking)
• Strong communication and customer service
• Organization and attention to detail
• Ability to multitask in a fast-paced environment
• Problem-solving and teamwork
• Some sales skills

Work Environment:

• Office-based with coordination with field teams
• Fast-paced, especially during peak seasons
• Great company culture

Performance Expectations:

• On-time installation scheduling and completion
• Accurate job tracking in Service Titan
• High customer satisfaction
• Minimal install delays
• Monitoring schedule to ensure installs are consistently booked

Compensation & Benefits:

• Pay Range: $50,000 – $65,000
• Benefits: 100% employee health paid, PTO, 401K, etc.
• Commission on closed in-house sales