Room Attendant - Hilton Tucson El Conquistador
Job Description
Position Summary
The Housekeeping Room Attendant is responsible for cleaning and servicing guest rooms and assigned areas in a timely, efficient, and organized manner to ensure a safe, comfortable, and welcoming environment for all guests.
Primary Responsibilities
Clean and service assigned guest rooms according to hotel standards, including making beds, dusting, vacuuming, sanitizing bathrooms, and replenishing amenities.
Ensure rooms are cleaned, inspected, and ready for occupancy within established time standards.
Notify the Front Desk when rooms are ready to be released for sale and report any delays to a supervisor.
Identify and report maintenance or safety issues promptly.
Respond courteously and efficiently to guest requests, ensuring follow-up and guest satisfaction.
Maintain a clean, organized, and fully stocked linen cart and supply area.
Safeguard all assigned equipment, keys, and supplies.
Follow lost-and-found procedures and report all discovered items to a supervisor.
Participate in team cleaning and self-inspection programs to maintain quality standards.
Maintain a professional appearance and positive attitude at all times.
Follow all company policies, procedures, and safety guidelines.
Perform other duties as assigned by management.
Qualifications
Education & Experience:
Basic reading, writing, and math skills preferred
Prior housekeeping experience is helpful but not required
Certification or License:
None required
Skills & Abilities
Strong attention to detail
Good organizational and time-management skills
Ability to work independently and as part of a team
Strong customer service skills
Ability to identify and solve basic problems
Working Conditions
Requires standing, walking, bending, lifting, and reaching throughout the shift
Work may include weekends, holidays, and overtime as needed
Fast-paced work environment
Regular exposure to cleaning chemicals and dust
