Customer Service Representative - State Farm Agent Team Member

Looking for energetic, team oriented person who loves to interact with people and provide them with exceptional service.

Benefits:

• Salary plus bonus
• PAID TIME OFF (vacation, sick leave, personal time)
• 8 Paid Holidays
• Mon-Friday
• 8:30-5:00
• Paid training
• License Reimbursement
• Mentorship with over 100 years combined experience
• Agency since 1983
• Health Ins
• Life Insurance

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving
• Licensed in property and casualty
• Licensed in life and health