Inside Sales Salesperson

We’re searching for an enthusiastic inside sales representative to join our team and support business growth. You’ll need strong persuasion skills to turn customer prospects into qualified leads. Our ideal candidate is an excellent deal-maker who loves talking to people. If you’re looking to jump-start your career in sales, please apply today!Compensation:

$75,000+ based on performance

Responsibilities:

• Record monthly and quarterly sales and performance goals to ensure they are being met
• Funnel new qualified leads into the sales pipeline by following up with each prospect via email, phone calls or other forms of communication
• Expand the clientele by finding new business opportunities within specific geographies
• Keep the customer database updated to ensure information on prospective and past clients is current
• Generate qualified leads for the sales team so they can provide a quick response to customers

• Answer inbound calls, texts, web inquiries, and follow-up opportunities from prospective clients
• Build rapport quickly and create a welcoming, professional, and confident first impression
• Guide potential clients through the intake process with empathy, urgency, and professionalism
• Communicate the value of the firm’s services and convert qualified leads into paid consultations
• Follow up consistently with prospective clients who have not yet booked or retained
• Handle objections professionally and help potential clients feel confident taking the next step
• Maintain accurate and detailed notes, lead statuses, and activity tracking in the CRM
• Track referral sources, consult bookings, and conversion activity
• Meet and exceed performance expectations related to responsiveness, follow-up, booking, and conversion
• Partner closely with attorneys and leadership to support a smooth handoff and strong client experience
• Help improve intake workflows, scripts, and overall conversion performance over time

Qualifications:

• Superb communication skills, both written and verbal, as well as interpersonal skills and time management skills
• Understand the sales process and how to enter information into client databases
• Possess a valid U.S. driver’s license and be able to travel by car
• Two years of previous sales experience
• High school diploma or GED is required, bachelor’s degree preferred

• 2+ years of experience in sales, intake, customer service, call center, or another client-facing role
• Proven ability to build trust, guide conversations, and close appointments or sales
• Strong verbal and written communication skills
• High emotional intelligence and the ability to speak with people who may be stressed or emotional
• Ability to think on your feet and respond confidently in live conversations
• Strong follow-up discipline and attention to detail
• Comfortable working in a fast-paced, metrics-driven environment
• Strong organizational and time-management skills
• Experience using CRM software and maintaining accurate records
• Positive attitude, resilience, and professionalism
• Legal, family law, or professional services experience is a plus
• High school diploma or GED required; bachelor’s degree preferred

About Company

Marshall & Taylor, PLLC is a growing North Carolina family law firm dedicated exclusively to helping individuals and families navigate life's most difficult transitions. Our reputation has been built on exceptional legal representation, compassionate client service, professionalism, integrity, and an unwavering commitment to outstanding results.

We believe exceptional attorneys deserve exceptional support. Our lawyers are surrounded by experienced professionals, proven systems, and a collaborative culture that lets them focus on what they do best—serving clients and practicing law at the highest level.

If you're looking for more than your next position—if you're looking to build a legacy while helping shape the future of one of North Carolina's premier family law firms—we'd love to hear from you.