Customer Care Associate (Outpatient)
Job Description
Contract Dates: 05/18/2026 – 09/13/2026
Location: California 95482
Pay: $587 – $675/week
Schedule
Day Shift
40 hours/week
8-hour shifts (Monday–Friday)
Auto Offer
Position Summary & Responsibilities
Provide front office support and high-quality customer service
Answer calls, schedule, register, and check in patients
Verify insurance, process forms, and maintain accurate records
Coordinate referrals and obtain authorizations
Handle payments, balance cash drawer, and manage billing data
Maintain clean, organized front desk and waiting areas; perform quality checks
Support clinic operations, reporting, and administrative tasks
Required Qualifications
Strong customer service skills
Ability to perform front office and administrative duties
Experience with patient registration, insurance verification, and data entry
Basic computer and office system proficiency
Preferred Qualifications
High School Diploma/GED (preferred)
Associate’s/Technical Degree or equivalent experience (preferred)
Bilingual abilities
Key Traits
Integrity
Self-starter
Team player
Critical thinker
Problem solver
Organizational Requirement
Must comply with required vaccinations (medical/religious exemptions may apply)
