Office Representative
Job Description
About Us:
A1 McDuffie Sanitation is committed to providing reliable and professional waste management services to our customers across the region. We take pride in delivering excellent customer service while maintaining a friendly, team-oriented workplace.
Position Summary:
We are seeking a full-time Office Representative to join our team. This role is the first point of contact for our customers, handling phone calls, payments, and inquiries. The ideal candidate is professional, organized, and customer-focused, with the ability to manage multiple office responsibilities efficiently.
Key Responsibilities:
Answer incoming customer calls in a courteous and professional manner
Assist customers with account questions, service inquiries, and scheduling
Process customer payments (in-person, by phone)
Maintain accurate customer records and update accounts as needed
Support billing, filing, and general office duties
Communicate effectively with drivers, supervisors, and other team members regarding customer needs or service issues
Handle mail, prepare deposits, and manage basic office supplies
Assist with additional administrative tasks as assigned
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person
