Farmers Insurance Customer Service Representative
Job Description
Make a Difference Every Day. Build Relationships. Grow Your Career.
At our Farmers Insurance, we're more than an insurance companywe're trusted advisors dedicated to protecting what matters most. We're looking for a friendly, detail-oriented, and customer-focused Customer Service Representative who enjoys helping people and creating exceptional customer experiences.
If you're a positive team player who thrives in a fast-paced environment and loves solving problems, we'd love to meet you!
Benefits
Annual Base Salary + Commission
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Licensing Assistance Available
Ongoing Training
Team Building Events
Work-Life Balance
Licensing assistance available
Business casual attire
Networking events
Paid holidays
Software taring modules
Weekly team meetings
Collaborative work environment
Responsibilities
- Deliver exceptional customer service by assisting clients with policy questions, changes, renewals, billing, and claims support.
- Build lasting relationships through personalized service and proactive communication.
- Schedule appointments and follow up with clients to ensure their needs are met.
- Work closely with team members to provide a seamless and outstanding client experience.
Requirements
- Property & Casualty Insurance License preferred, or willingness to obtain one with district support.
- Bilingual, fluent in both English and Spanish is beneficial.
- Outstanding organizational skills with the ability to prioritize tasks and multitask in a fast-paced environment.
- Strong interpersonal skills and the ability to build lasting customer relationships.
- Detail-oriented with strong problem-solving and critical-thinking abilities.
